Moose Live Chat, FAQ, Whatsapp

Moose Live Chat, FAQ, Whatsapp

Built for Shopify
Prijs
Prijs: gratis
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's
Beoordeling
5,0 (48)

Omnichannel ondersteuning: Live Chat, Ticket, WhatsApp-knop, FAQ-pagina, FAQ-widget, Order tracking widget

Alles-in-één klantenserviceoplossing: Live Chat, Ticket Helpdesk, WhatsApp-knop, FAQ-pagina, FAQ-widget, Order tracking widget en meer! Zorg dat je nooit een bericht mist en bied snelle oplossingen via meerdere kanalen. Geef je klanten 24/7 zelfbedieningsopties met een intuïtieve FAQ-pagina en zelfbedieningswidget. Alles ingesteld in 5 minuten. Ondersteun klanten gemakkelijker, beter en sneller met MooseDesk!

Alles-in-één klantenserviceoplossing: Live Chat, Ticket Helpdesk, WhatsApp-knop, FAQ-pagina, FAQ-widget, Order tracking widget en meer! Zorg dat je nooit een bericht mist en bied snelle oplossingen via meerdere kanalen. Geef je klanten 24/7 zelfbedieningsopties met een intuïtieve FAQ-pagina en zelfbedieningswidget. Alles ingesteld in 5 minuten. Ondersteun klanten gemakkelijker, beter en sneller met MooseDesk! meer
  • Omnichannel: Live chat, Ticket, WhatsApp-knop,...
  • FAQ Builder: Vooraf gebouwde FAQ & Contacteer Ons sjabloon. 1-klik installatie
  • Gemerkt zelfbediening: FAQ in widget, Order tracking, ...
  • Orderbeheer: Orderstatus, datum & tijd, betaald bedrag, beheer retouren
  • 24/7 ondersteuningsbeschikbaarheid: Dag en nacht service, zelfs in verschillende tijdzones

Bevat automatisch vertaalde tekst

Origineel weergeven
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's

Berichten versturen in real time

Agentanalytics, Klantinzichten, E-mailchat, Bestanden uploaden, Live chat, Pushmeldingen

Geautomatiseerde antwoorden

Veelgestelde vragen, Begroetingen, Transcript versturen

Aanpassing

Agentavatar, Openingstijden, Chattoewijzing, Chatknoppen, Chatvenster, Kleur en lettertype, Emoji's en stickers, Tagging, Welkomstberichten

Geïntroduceerd

22 augustus 2023

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

WhatsApp, Email, Live Chat

Recensies (48)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 100% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
11 juni 2024

I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.

CubCam
Australië
Ongeveer een maand gebruiken de app
10 juni 2024

The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!

Ollie+Zara
Australië
Ongeveer een maand gebruiken de app
11 april 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
Verenigde Staten
3 maanden gebruiken de app
MOOSE INNOVATIONS INC. heeft geantwoord 22 april 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

19 juni 2024

Exceptional App and Outstanding Support!

I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store.

What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices.

I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable.

If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended!

Thank you, MooseDesk team, for your incredible app and stellar support!

199 Kart
India
15 dagen gebruiken de app
10 juni 2024

This is a really good up and coming app on Shopify. Very aesthetically pleasing and great user-friendliness. The helpdesk function is definitely a great addition especially for growing businesses.

The support team is also extremely fast to fix any issue that you may occur. I'll definitely recommend everyone to try this app.

LAEUCHE | Official Online Store
Singapore
7 dagen gebruiken de app

Ondersteuning

MOOSE INNOVATIONS INC. kan al je vragen beantwoorden over Moose Live Chat, FAQ, Whatsapp.

Ontwikkelaar

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

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