Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Preços
Preço: grátis
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas
Classificação
5,0 (178)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! mais
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

Categorias

Ferramentas de edição

Editor de texto formatado, URL personalizado

Opções de apresentação

Modelos personalizados, Página de produto, Página de FAQ, Feedback do cliente

Mensagens em tempo real

Chat em tempo real, Conversa por e-mail, Carregamentos de ficheiros, Notificações push, Análise de dados de agentes, Informações sobre os clientes

Respostas automatizadas

FAQ, Saudações, Enviar transcrição

Personalização

Cor e tipo de letra, Emojis e stickers, Janela de conversa, Horário de funcionamento, Mensagens de boas-vindas, Botões de conversa, Etiquetagem, Atribuição de conversa, Avatar de agente

Avaliações (178)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
11 de novembro de 2024

.

Pureform.nl
Países Baixos
7 months usando a aplicação
31 de outubro de 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
Índia
7 days usando a aplicação
12 de novembro de 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Reino Unido
7 days usando a aplicação
22 de setembro de 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
França
29 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 29 de setembro de 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

12 de novembro de 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
Quénia
29 days usando a aplicação

Assistência

MOOSE INNOVATIONS INC. pode responder a qualquer pergunta que tenha sobre Moose: Live Chat WhatsApp, FAQ.

Programador

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

22 de agosto de 2023

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