Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Preços
Grátis
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas
Classificação
5,0 (252)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! mais
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

  • WhatsApp
  • Email
  • Live Chat
  • Facebook
  • Instagram
  • Livechat

Avaliações (252)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
17 de fevereiro de 2025

I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!

Northwest Music
Estados Unidos
22 dias usando a aplicação
7 de dezembro de 2024

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.

Software and Gaming
Países Baixos
3 meses usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de dezembro de 2024

Dear Software and Gaming Team,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley

5 de janeiro de 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Gifts For Family Online
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 3 de fevereiro de 2025

Dear Gifts For Family Online Team,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Maki from MooseDesk

2 de fevereiro de 2025

Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app

Ivory Sheep Collection Limited
Canadá
3 dias usando a aplicação
20 de janeiro de 2025

Very helpful customer support. Easy to use. Would recommend!

VALURE LV
Estados Unidos
7 meses usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 2 de fevereiro de 2025

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Assistência

Assistência à aplicação fornecida por MOOSE INNOVATIONS INC..

Ou visite o seu portal de assistência

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Lançada

22 de agosto de 2023

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