Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Preços
Preço: grátis
Destaques
Funciona com os mais recentes temas
Classificação
5,0 (113)

Omnichannel support hub: Whatsapp button, Live chat, Helpdesk and customizable FAQ templates

Experience MooseDesk, your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly and make your store feel incredibly professional. Set up in 5 minutes. Support customer effortlessly easier with MooseDesk.

Experience MooseDesk, your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly and make your store feel incredibly professional. Set up in 5 minutes. Support customer effortlessly easier with MooseDesk. mais
  • Omnichannel: Whatsapp button, Live chat, Facebook, Messenger, Helpdesk
  • WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
  • Self-service: FAQ in widget, Order tracking with order status map & timeline
  • Order management: Create order in app, check customer order history, ...
Destaques
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

WhatsApp, Email, Live Chat, Tracking More

Categorias

Ferramentas de edição

Editor de texto formatado, URL personalizado

Opções de apresentação

Modelos personalizados, Página de produto, Página de FAQ, Feedback do cliente

Mensagens em tempo real

Chat em tempo real, Conversa por e-mail, Carregamentos de ficheiros, Notificações push, Análise de dados de agentes, Informações sobre os clientes

Respostas automatizadas

FAQ, Saudações, Enviar transcrição

Personalização

Cor e tipo de letra, Emojis e stickers, Janela de conversa, Horário de funcionamento, Mensagens de boas-vindas, Botões de conversa, Etiquetagem, Atribuição de conversa, Avatar de agente

Avaliações (112)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
5 de agosto de 2024

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
Reino Unido
5 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 19 de agosto de 2024

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

13 de agosto de 2024

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
Austrália
3 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de setembro de 2024

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

22 de setembro de 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
França
29 days usando a aplicação
4 de setembro de 2024

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
Índia
12 days usando a aplicação
29 de julho de 2024

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
Estados Unidos
About 2 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de agosto de 2024

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

Assistência

MOOSE INNOVATIONS INC. pode responder a qualquer pergunta que tenha sobre Moose: Live Chat WhatsApp, FAQ.

Programador

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

22 de agosto de 2023

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