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Just started using it, but people do click the sticky cart! Support was very helpful in resolving an issue for me!
Great support, with quick responses and a very nice app
Dear OZ Crafts Wa Team,
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our support team, including quick responses. It's also wonderful to know that you find our app to be very nice.
If you have any more feedback to share or if there's anything specific you'd like assistance with, please don't hesitate to reach out to us at support@makeprosimp.com. We're here to continue providing excellent support and to ensure your ongoing satisfaction with our app.
Thank you for choosing our service, and we look forward to serving you further!
Best regards,
The MakeProSimp Team
my product photo is all disppera after install stick buy button, it's not good app.
my product photo is all disppera after install stick buy button, it's not good app
my product photo is all disppera after install stick buy button, it's not good app
Hi Docomax,
So sorry for facing issues. As you have uninstalled our app so please reinstall our app and our technical team will happy to help you. Please just disable our app after reinstalling and guide us at support@makeprosimp.com and our technical team will fix any issue within 24 hours max.
Thanks,
MakeProSimp Team
Just installed it, waiting to see how it performs on my store.
A must for ever store for better conversions rate
Great App and Great support! The team is very fast and helpful to do the custom work for our store! Thank you so much!
Hi Babyhoki Store,
Warmly thank you for your review, we really appreciate it. We are happy to hear that you like our app and customer support. We wish you will have a great experience ahead. Please contact us anytime for support at support@makeprosimp.com. We will be glad by helping you.
We wish you earn more conversions and have huge success!
Thanks,
MakeProSimp Team
support is non-exisitent
Dear Whitehorse Oils Team,
Thank you for writing us this valuable review, we appreciate it! 🙏
Rest assured, our chat feature is up and running. Our committed chat support team is ready to help you from Monday to Friday, with specific time slots: 3:30 am to 1:30 pm Universal Time, 8:30 pm to 6:30 am Pacific Time, and 11:30 pm to 9:30 am Eastern Time. We're working on expanding our support hours to accommodate various time zones. Additionally, our dedicated email support team is available from Monday to Friday.
Also, we have replied to your query raised on 27th December 2023. The reply was delivered in your email. Furthermore, we wanted to let you know that you reached out to us on a Saturday, so we got back to you on Monday due to weekends. We've addressed all the questions you had, and you can find the related information in the attachments below.
Attachment-1: https://cdn.shopify.com/s/files/1/1980/3607/files/d8b3d8-27th-December.png
Attachment-2: https://cdn.shopify.com/videos/c/o/v/12ac316338a2440e90a015c6bf3644ed.webm
Attachment-3: https://cdn.shopify.com/s/files/1/1980/3607/files/d8b3d8-01st-January.png
If you ever have more questions, need further assistance, or have additional feedback to share, please don't hesitate to reach out to us at support@makeprosimp.com. We're here to help, and we appreciate your understanding and support.
Once again, thank you for the feedback, and we look forward to serving you in the future! We hope you will earn booming success.
Thanks,
MakeProSimp Team
A great app makes it easier for your potential customers to become real customers. Looking forward to seeing an increase in sales.
Hi Shawnof,
Thank you for writing us this valuable review, we appreciate it! We are glad by knowing that you like our app. And best wishes for a wonderful experience ahead. You can reach us anytime for support at support@makeprosimp.com. We will be glad by helping you.
We wish you have booming successes.
Thanks,
MakeProSimp Team
I used this app to help my customers shop easier and get to the checkout right away. Can't wait to see what it brings for me.
I like the app it is nice and it really works well as advertised definitely reccomend to any shopify user
We installed this app, because we needed some of their features.
Worst decision ever ! Their APP destroyed our whole website and the shop buttons were not working anymore, only their buttons.
Their answer was " it's not from our end " then we tried another theme and we had the same issue. It's obvious their APP did something to our shop and that is why we had so many trouble trying to fix the shop buttons. The solution was to uninstall app and redo everything with new theme without their APP.
Hi,
This is MakeProSimp Team. So sorry for facing the issues but as we have already told you the issue is NOT coming from our end and the issue is already there before installing our app. Our app is already working in your store and your customers are already clicking in our Buy Me App button. The issue is coming from the custom works that you have done in your store's theme. Let us share with you the same snapshots and a video with the below links.
Link 1: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-modified-by-you.png
Link 2: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-code-creating-issue.png
Video Link of Issue: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-issue.webm
Please see the line from where the issue is coming and the video that we have done after you uninstalled our app and the issue is in mobile device only and it's still there after uninstalling our app. So our app was working on your website's mobile and desktop.
We are still seeing the issue in your store's product page but it's hidden because now you are displaying the product to the Home page instead of the product page. Please hire the developer to fix the issue on your theme's product page.
Please guide us if you need more help from our side. We are always here for our merchants.
Thanks,
MakeProSimp Team