ToastiBar ‑ Sales Popup , 1,691件のレビュー

Dear All FIT PREMIUM Team,

First of all, thank you for your review. It means a lot to us. We greatly appreciate your feedback, and it will certainly help us to enhance the performance of our app.

You have not included any text/reason in your review. And reviews with detailed text are invaluable for potential users who are considering our app.

We did some internal checks and found that our app is successfully working on your website. Here you can find the snapshot for it.
URL: https://cdn.shopify.com/s/files/1/2453/7621/files/4ea593-myshopify-com.png

Furthermore, we noticed that you have not reached out to our support team for any assistance.

However, we also noticed that you did not provide a specific reason for your review. We kindly request you guide us with the reason behind your rating so that our dedicated team can address any concerns or issues you might have encountered. Your satisfaction is our top priority, and we are here to help.

Once again, thank you for taking the time to share your thoughts with us. Your feedback is essential in our ongoing efforts to provide the best possible experience to our users.

Best regards,
MakeProSimp Team

Hi LLUXELINE,

Thank you for writing us this review, we appreciate it if the review has some real content! Then it will help the other merchants. And reviews are always optional. Please contact us anytime for support at support@makeprosimp.com. We will be glad by helping you.

We wish you will get prosperous success and good luck!

Thanks,
MakeProSimp Team

Hi Xanitys,

So sorry for facing the issues with our chat service. Please contact the Shopify support team at support@shopify.com for refund-related queries. On behalf of us, Shopify is collecting the charges from you. We are not having your card details so we are not able to directly refund you. Please contact Shopify for a refund and we will approve it for you.

P.S. If you have any question then we are requesting to contact our support team at support@makeprosimp.com. If you have posted any question/complaint here then it may take more time to get a reply from us because we are not frequently checking this page.

Thanks,
MakeProSimp Team

Hi Coverluxesilk,

First of all so sorry as you have faced issues. We have checked with our technical team and they have guided us that there is some issue with the theme. They have also guided us that maybe the merchant(you) has installed some app(s) that may modify Shopify Theme's Header content[Modified asyncLoad JavaScript function with StartAsyncLoading function] and removed some code and added some code that prevents loading/display of many apps including ours on your store. They have observed that many other apps are not working on your store including all the below apps.

1. Pixc [pixc.com/resize.js]
2. JudgeMe [cdn.judge.me/assets/installed.js]
3. Free Shipping Bar [cdn.hextom.com/js/freeshippingbar.js]
4. Tidio [code.tidio.co/3pp1gqoknb7hdsi3cxyo3gts9bsozwcd.js]
5. Klaviyo [static.klaviyo.com/onsite/js/klaviyo.js]
6. Klarna [s3.eu-west-1.amazonaws.com/production-klarna-il-shopify-osm/df9e9749fad4029c418fcebdee2381d9e8d1b88c/coverluxesilk.myshopify.com-1646063588170.js]
7. Latitude Pay [app.latitudepayapps.com/inject.jsx]
8. Giraffly Trust [coverluxesilk.com/apps/giraffly-trust]
9. sp-micro-next.b-cdn.net/sp-micro.umd.js

As our technical team has guided us that this issue is coming because the merchant(you) has installed some app(s) that modified the theme's header[Modified asyncLoad JavaScript function with StartAsyncLoading function] so we are not able to help with the third-party apps. The quick solution should be to use the new theme instead of your current theme and that may fix the issue. We are strongly suggested to contact Shopify support and they may be able to help you as this issue is not coming from the Sales Notification app.

You can reach us anytime for support at support@makeprosimp.com. We will be glad by helping you.

Thanks,
MakeProSimp Team

Hi PPE Emporium 19 protective equipment,

This is MakeProSimp Team. So sorry for facing the issues. Let us tell you, There is no legal way from that we are able to know whether you are logged in as Admin in your storefront or not so we are not able to detect you or any merchant so we have to show the sales popups whether you are an admin or not. A merchant may need to check how the Sales Notification app works in their store so we have to popup Sales Notifications so they will know how it will looks when their customers will see it. We have already provided the disable button from there you easily disable the app if you don't want to show the notifications.

If you have any issues, we strongly suggest contacting an in-app chat/message widget OR by sending an email to support@makeprosimp.com from where you will really get a faster reply as that place is managed by our technical team. Here the reviews are always optional so this place is not managed by our technical team.

If you need any help. Please contact us at support@makeprosimp.com and our technical team will guide/help you ASAP.

Thanks,
MakeProSimp Team

------- 29th May 2019 Replied --------

P.S. We was providing the feature and uploading to live that client have requested and the same time client was testing so thinking we have removed their access from the app but now all good and the feature is already live and the client is happy but miss to update the review.

------- 27th May 2019 Replied --------

So sorry for facing issues, Here are our answers for your queries.

Bad support, very fast but useless, they have promised two times to contact me but never did, they also promised to fix a significant glitch and never did.
-> We are really sorry as you faced issues with our app. We really proud to our support[as you see other reviews from customers] but as you have guided its bad support/useless so we'll do something in our support system as customers are always right. After our last response, we haven't received any reply from your side[ https://cdn.shopify.com/s/files/1/2453/7621/files/response-to-the-client-query.png ].

1. Support just Bla-bla-bla, useless
-> We have sent you a response with the solution within 55 minutes after received your last reply. Please check out the response with https://cdn.shopify.com/s/files/1/2453/7621/files/response-to-the-client-query.png URL.

2. Cart Notification - Takes order from the begining of your store, and people get confused when they see some old product notifications. Exclude Orders button - doesn't work.
-> Sorry but Cart Notification will displays recently added products to cart AND Sales Notification displays recent sales/orders. So Sales Notification takes sales/orders from your store and displays and we have already provided the feature called 'Exclude Products' that you should need to use to hide/remove any products from Sales Notification app[ We have already mentioned this in our response on 25th May 2019 - https://cdn.shopify.com/s/files/1/2453/7621/files/response-to-the-client-query.png ]. 'Exclude Orders' is used to hide order from Sales Notification app and if you have more orders with same products then you should use 'Exclude Products' feature to hide/remove products from Sales Notification app. We have also notice that Sales Notification app is working in your store [ https://cdn.shopify.com/s/files/1/2453/7621/files/sales-notification-app-is-working.png ].

3. No Trial, you just have to pay from day 1.
-> So sorry but we are not providing free trials. We have provided the video that will display how the feature works so customers will see the video and will purchase if they think that's fit to their requirement. Our Sales Notification feature is 100% free to use with unlimited notifications per month.

Use with caution, hard to preview and therefore your entire campaign screw up, I lost around 500$ because Notification was showing some old product that I sold many months ago and my Newly One-Product Store, I so regret I talk to their customer support and listen to them.
-> Once you have installed the Sales Notification app, you will directly see the preview in the app itself. So sorry for losing money due to a misconfiguration in your store's Sales Notification app. You just need to include all your store's products that you want to exclude from Sales Notification App, when we have checked your store's Sales Notification app settings, we haven't found any 'Excluded Products' in the app settings so the app was displaying all the products to your store based on your store's real orders/sales [ We have already guided the same in our 25th May 2019 response to your last reply - https://cdn.shopify.com/s/files/1/2453/7621/files/response-to-the-client-query.png ]. Please feel free to contact us at any time if you face any issue on Sales Notification app as you are still using Sales Notification app :)

Useful snapshots:
1) https://cdn.shopify.com/s/files/1/2453/7621/files/response-to-the-client-query.png - After our last response, we haven't received any reply from your side.
2) https://cdn.shopify.com/s/files/1/2453/7621/files/sales-notification-app-is-working.png - The app working fine in your store.

Hi Yniguesinc,

Thank you for your valuable feedback. The app is already started to displaying the Sales Notification popup in your store. Best wishes for a tremendous experience ahead. You can reach us anytime for support at support@makeprosimp.com.

Best Wishes more conversions and a huge success!

Thanks,
MakeProSimp Team

Hi White Dahlia,

Thank you for your valuable feedback. We always welcome our customers' feedback. We will surely look into the feedback and we are so sorry for facing the issue. Our app offers Free & Paid [$6.99/month only] plans both. And currently, we also offer the paid plan [$3.50/month only] with a 50% discount [For the BFCM celebration]. The customers can try a free plan to see the results of the app and by getting the results, they can subscribe to the paid plan. And, the paid plan is offered with a free trial to see the results of the app.

So sorry but you have used the app for 5 minutes only. And you will not get the result of the app within 5 minutes. So we are requesting you to use our app for a month or higher to see the results of a free plan. And we have tried two times to contact you for guidance and you have read our emails but haven't responded.

You can reach us anytime for support at support@makeprosimp.com. We will be glad by helping you.

We wish you will get prosperous success and good luck!

Thanks,
MakeProSimp Team

Hi Popular Useful Gadgets,

This is MakeProSimp Team. So sorry for facing the issues. You are not required to purchase a plan to remove the verified label. "Powered by MakeProSimp" is always optional and you are able to disable it by going to Sales Notification -> Other Settings -> Tick 'Remove "verified by MakeProSimp"' option -> Press Save button. Please visit our FAQs where we have mention common questions that include your question as well.

FAQs: https://support.makeprosimp.com/sales-notification/faqs-sales-notification/

How to remove "Powered/Verified by MakeProSimp"?
=> https://cdn.shopify.com/s/files/1/2453/7621/files/Remove-verified-by-MakeProSimp.png

Please guide us if you need more help. We are here to help you.

P.S. If you have any questions, please contact us from Live in-app chat or at support@makeprosimp.com where our team is really quick to help you. We are not checking reviews often.

Thanks,
MakeProSimp Team