PH MultiCarrier Shipping Label , Počet recenzí: 429

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
21. červen 2023

The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.

Healthy Hydration
Spojené státy
Doba používání aplikace: 3 měsíci
Datum úprav: 28. únor 2023

Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks!
PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!

Choro Shop
Spojené státy
Doba používání aplikace: 3 měsíci
14. září 2023

Takes some time to setup up, but they have great customer service who are very helpful and makes sure everything works. Great for automating our labels for shipping.

kepa
Švédsko
Doba používání aplikace: Asi měsícem
7. říjen 2023

sibi has been a great help in getting us set up with the app, we are excited to launch site soon. great app with great options to fit all shipping requirements. we have one last item that is being addressed by the team and then we are off to the races!

Bio Bombs, LLC
Spojené státy
Doba používání aplikace: 16 dny
14. září 2023

The app is pretty easy to use - some interface things are a little unclear but overall for the price it is excellent. The support is the best part about it - very quick and consistent which is great! Keep it up!!! :)

Cravve Chocolate
Austrálie
Doba používání aplikace: Asi měsícem
29. duben 2022

This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!

Steel and Pipes Inc.
Spojené státy
Doba používání aplikace: 3 měsíci
24. srpen 2023

So far so good, great customer support too they have been very helpful with all my constant questions.

Art Circa
Spojené státy
Doba používání aplikace: Asi 2 měsíci
14. listopad 2023

Great service, took the time to explain many features and very professional.

House of Bimbi
Austrálie
Doba používání aplikace: Asi 24 hodinami
14. prosinec 2021

I'm new at this and I'm still setting up my shop. So I might upgrade my review when I've had more of a chance to try it out. The customer service so far has been very quick and helpful. On the other hand, I was surprised that for my size business I would need to have a Stamps.com account to ship with USPS . . . so that's another $18/month. And that was upsetting—I wish I knew upfront. But after an hour or two of checking out my options and number crunching, I think it might be worthwhile to use this app with the free Shopify theme I chose as compared to the fees I have to pay on Etsy. And I DO feel that the ability to use dimensional shipping is essential for my business. How I feel about Shopify making you need an extra app for a normal essential function makes objectivity about rating this app a challenge! But some of the support people were particularly helpful so I feel encouraged about that. So we'll see how it goes.

Mama Love Organics Shop
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář PluginHive odpověděl 16. únor 2022

Thank you so much for your Feedback and kind words. It means a lot to us. Please feel free to reach out to us if you face any difficulty, we will be more than happy to help you.

17. říjen 2020

The app seemed so promising. Unfortunately it has generated problematic labels.
All my export shipment through DHL Express from India were sent back from Mumbai without leaving the country due to whatever wrong labels and info they used to generate these labels.
It has lead to massive loss of customer trust that we had accumulated over a long period which is the most hard thing to regain.
It has also lead to massive financial loss.
A look at their API call to generate the label shows that they are using completely wrong HS Codes , Quantity and Price.
They are only using 1 item instead of multiple and using wrong rates and quantities for that.
It is a big NOOO.

Khaucha Dabba
Indie
Doba používání aplikace: 2 měsíci
Vývojář PluginHive odpověděl 3. listopad 2020

Hello Ameya,

We are sad to hear about the trouble you are facing at this point.

As explained over call, the current situation is due to the instability of the DHL India system. They have not intimated about changes in the API.

We recommend you do not create any more shipments until we get a confirmation from the DHL India team.

Regarding losses incurred, Request you to respond to the DHL commercial team if you would like to claim the Invoice value or the freight charges as compensation?

Also, the FedEx International shipments are processed successfully and in the transit status now, Due to the COVID situation, there is a long delay in International shipments.

PluginHive team promises to stand behind you until the issues are resolved and the entire DHL India shipping process is streamlined.

Let me know if you need any help.