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I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.
Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.
The support of the App has been helpful.
Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!
Thank you so much for taking the time to leave an excellent rating. Its means a lot.
Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!
I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.
Thank you for your kind words. We appreciate your patience and understanding throughout the process.
The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA!
Great service and customer service!
The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.
Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.
You guys are fantastic. The app is fantabulous as I have been trying different shipping apps which gets things complicated and customer care is not on time. But with your app and your team is right on time to help ur customers out. Thanks again and keep it up.
I used this app to connect Fedex SmartPost to my store! It has worked flawlessly and the support team has helped me with every single step of the set-up.
UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.