PH MultiCarrier Shipping Label , 296 recensioni

The customer support is absolutely over expectations! Fast replies and really putting in huge effort to help. After some help from the support we got a good understanding of how the app works. The app offers most of the tools we need for our store.

SUPPORT CALL & SET UP: Great first experience. They discussed all my options with and without their app service. Will keep learning and make a decision soon.

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

This app really has saved us a lot of work and the support from the team is absolutely great. They respond super quick and have been of great help in setting up the app for our different stores. I can highly recommend this app to anyone who wants to futher automate the label processing part.

I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!

The app has everything you need to start your successful business not only the app itself is easy to understand and control and has live rates at checkout, shipping labels and dimensions for individual parcels but also the best customer support where he came on a Zoom Meeting to assist me. I am beyond happy and satisfied with this App and I recommend it to everyone!

Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!

Takes some time to setup up, but they have great customer service who are very helpful and makes sure everything works. Great for automating our labels for shipping.

Updated: Revised to 3* (happy to revise to a higher rating once the issue with local post integration gets resolved) A+ for effort, Keerthi has been very helpful in getting things sorted. FedEx now works properly but we've hit a wall with the local post office integration. The issue is not all entirely with PluginHive, as the local post should making sure the correct information is being used. Basically if your local post has suspended and resumed different services over time due to COVID, there's a chance the app will pull up services that are still suspended for the destination country. You can get around it temporarily with automated rules, but as I've mentioned to the team that's not a reliable way as available mail services could change at any time. Still a work in progress. --------------------
9/29: I liked the idea of what this app was meant to accomplish. I was previously using "Ship Rate and Track", also by PluginHive which worked really well for FedEx. I switched to "PH MultiCarrier Shipping Label" as I wanted to set up a connection with my local post office. It's now been over 5 hours since I installed this app and we (myself and support), have yet to configure a working connection with the local post and the FedEx rates now no longer work. The UI is not that friendly and despite the emails claiming support will call to assist in sorting this out, they've just literally gone quiet. Great if you're able to make it work, but now I've gone from having a shipping service that was working, to none. Needless to say, not very happy with the lack of communication!

Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.