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They were very helpful with setup and implementation to get us up and running very quickly. Extremely available and helpful!!!
Sibi Was a great instructor. Great customer service!
Very helpful customer service, always ready to answer any questions I have. App works well and is efficient and not overcomplicated.
We are migrating from WooCommerce to Shopify and love this App in WooCommerce and now love it in Shopify too. The App provides both front end customer shipping interface and the backend shipping administrative tool. We tried several other good Apps but they only handled the front end or the back end. Our shipping is somewhat complex, The App allowed us to input our product dimensions and customer box sizes and then shows the customer the optimum rates for the shipping methods we are offering (Ground, Next Day Air, etc). The App allowed us to set Signature Services by product. The App also allowed us to set up Shipping Zones by state (our product has to be permitted by state). PluginHives customer service has been exceptional. WooCommerce and Shopify take very different approaches to how they allow their Apps to work so I leaned heavily on PluginHive's customer service as we made the switch.
Thank you David! We are glad to know that the app features like signature services by the product, product dimensions and custom boxes for packaging met your requirements. Thank you for leaving us an amazing review. This means a lot to us.
Their customer support is one of the most responsive teams I have ever worked with. They work around the clock and are always willing to help and/or offer a solution. Thanks again!
This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.
We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.
Very helpful technical support, thank you! One thing I would like to see this app comes with is that the "Sender Address" can be amended manually when the customer placed the order.
Thank you for taking the time out to leave us a review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.
I had problems integrating the app but the team helped me very good to solve the issues. Great Job:)
We’re glad to know the app is set up and you’re shipping process is now streamlined. Thank you so much for the review.
Very convenient to process multiple shipping & return labels in batches. Customer support is very helpful as well.
The best support ever! Any time I write an email they respond directly, if I cannot understand they take it on zoom or google meet and help with everything. Strongly recommend! The app can be better or easier to work with, as it's reachable from the apps section and you cannot choose template for the shipping label, but for the price and awesome support definitely 5 star