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Very helpful, and understood my problems, and fixed them quickly. Very helpful! He connected to my computer and fixed things live while I watched. Great! PH Multicarrier seems like a very easy to understand!
I'm new to this App, and so far it looks very easy to use. The support has been terrific with helping me to get set up.
Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!
Thank you for your positive review.
We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules
We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.
Best Regards,
PH Multi Carrier Shipping Label Team.
The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!
Thank you so much for sharing your experience with us. We are glad that our team was able to setup the App for you. Please feel free to reach out to us if you have any queries.
Support is very good, wish everything is in the same screen same as the PH . I was able to integrate UPS successfully.
Thank you for your feedback. We're happy that we were able to help you automate shipping with UPS.
If you have any questions or concerns, please let us know. We are always here to help you.
Regards,
PH Multi Carrier Shipping Label App Team
Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.
Glad to know that our support was helpful in setting up FedEx and Stamps in the app. We’re excited to have you onboard. Thank you so much for your kind words.
Sibi was a great help in a walk through today. Very knowledgeable on the topic. Very useful in helping us navigate the app.
Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen
Great customer service!
Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!
Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.