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I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!
After some difficulties with installation, Anindo hosted a Zoom meeting and helped me with all setup issued and explained the functionality of the app. I have installed many Shopify apps across several stores over the years, and have never had as close of assistance as with Anindo. Thank you
Thanks you so much for taking out the time to leave us a review. We’re glad we could be of help and trust that this app will streamline your shipping process.
The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.
Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.
I enjoy being able to get all of my carriers rates in one place and the customer service has been legendary.
We’re glad to know that you are happy with the app getting all the carrier rates at one place. Thank you for your appreciation. Remember that we are always here for you.
We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.
Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!
They contacted me very fast and fixed my issues. Great service.
Shashi was very helpful in explaining the app and helping me configure it to my needs. Thank you so much!
Manohar was an excellent help in setting up the system. We worked to resolve all my issues. I was very impressed with his knowledge and professionalism. A great app!
Very well explained. Thorough and comprehensible. Great handling of questions and very good explanations. The app seems to do exactly what we are looking for.