Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
15 november 2019

I am using this app within Shopify platform to help me split my orders by creating a maximum weight rule to insure a single box does not exceed a certain weight. Creating this rule has allowed me to ship multiple boxes within a single shipment, while using my UPS negotiated rates to better serve my customers. Before I discovered this app, I was unable to avoid passing on to my customers the overweight charges imposed by UPS on packages exceeding 70 lbs. This caused shipping rates to be very high and turned away many potential customers. Multicarrier app is very reasonably priced and their support team will diligently work with you to provide you what you are looking for. If there is an issue, they will resolve it ASAP. They are friendly, knowledgeable and very thorough. If you think this app will work for your shipping needs, don't hesitate. They offer a free 14 day trial period and the install and set up is very easy. Enjoy!

Towel Emporium
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
16 juni 2021

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

Sophia Essentials
Hongkong SAR van China
Ongeveer 2 jaar gebruiken de app
PluginHive heeft geantwoord 29 juni 2021

Thanks for taking out the time to leave this review. It is great to know that Hong Kong Post is working seamlessly and you are able to offer international shipping rates out of Hong Kong. Wish you all the best with your business.

Bewerkt 5 december 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it.

Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Double P Farm
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
PluginHive heeft geantwoord 1 december 2021

We are so glad that you are happy with our app and the support. Thank you so much for sharing your experience and appreciating our support team!

4 juni 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Fruit People
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
PluginHive heeft geantwoord 10 juni 2021

Thank you for the review. We are happy to know that our app is satisfying your shipping needs and we are always there to help you with the app.

31 december 2020

Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.

FoneHub.ae
Verenigde Arabische Emiraten
Bijna 2 jaar gebruiken de app
PluginHive heeft geantwoord 31 december 2020

Thank you so much for the review and your appreciation for our support team! This really made our day!

Bewerkt 17 mei 2022

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Tom Morgan Rodsmiths
Verenigde Staten
Bijna 2 jaar gebruiken de app
PluginHive heeft geantwoord 4 augustus 2022

We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.

27 april 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Frubites
Verenigde Staten
Meer dan een jaar gebruiken de app
PluginHive heeft geantwoord 5 mei 2021

Thank you for taking the time to leave us a review. Appreciate your kind words.

4 april 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Julia B.
Verenigde Staten
Meer dan een jaar gebruiken de app
PluginHive heeft geantwoord 6 juni 2022

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.

Bewerkt 17 oktober 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Vinyl Pursuit Inc
Canada
Meer dan een jaar gebruiken de app
PluginHive heeft geantwoord 17 juni 2021

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.

Bewerkt 21 februari 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
Verenigde Staten
Meer dan een jaar gebruiken de app