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Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.
Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.
Great and timely customer service
This app has been a life saver for setting up certain shipping features I want for my store. However customer support could use some improvements. Specifically I've had troubles with Prathyusha not being very helpful and being vague with answering my questions- for separate occasions. This most recent issue I faced, someone else in customer support (Sibi) ends up taking over for Prathyusha and solving the issue for me instead. I've had enough with Prathysha that from now on if I need to contact customer support, I will specifically ask to not be given her.
I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.
Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.
The app is useful for processing bulk shipping labels and we received helpful customer service right away!
I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!
We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.
I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.
The best customer support and really easy to use app. The best if you live in Australia 11/10. !!
Just getting setup with the app. I had some trouble getting it setup and the support team has been great!