Recensies (521)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 september 2023

Muy buena atención por parte del equipo, han resuelto todas nuestras dudas hasta el momento. Buena aplicación

Pitipa.mx
Mexico
Ongeveer een maand gebruiken de app
Bewerkt 13 juni 2022

THIS APP IS COSTING ME LOST SALES *DAILY*
I spoke with a rep last week who walked me through 'correcting' these issues. I configured the product sizes and weights accordingly. Now, after my two days off, I come in to see 'abandoned checkouts' trying to charge my customers a weight of 27 lbs ( a default shipping rate set up through Shopify) for a 2kg product. After speaking with Shopify customer support (who I can actually reach instantly, not need to start a support ticket), they told me that my products would only go to a default shipping size set in Shopify itself "if the app wasn't working". If you want to spend more time each day contacting customers about incorrect shipping rates presented online than actually filling out orders, then go ahead and use this piece of trash.

Rural Yard & Garden
Canada
Meer dan 2 jaar gebruiken de app
PluginHive heeft geantwoord 1 juli 2022

Hi Jason,

Thanks for attending the zoom meeting.

As discussed, the weight 27 LBS was displayed by Shopify according to the Shopify Packaging setting - additional Box weight.

And our app calculated the Canada Post shipping rates based on the actual weight of the Product.

Do let us know if there is anything we could do to help you ease your shipping process.

19 oktober 2023

Great customer support. Sibi was very responsive and helped me integrate the app seamlessly with Shopify in a quick and efficient manner.

The Artisan Gift Boxes
Verenigde Staten
Ongeveer een maand gebruiken de app
Bewerkt 3 april 2023

I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!

Gimme Food
Zweden
Ongeveer een maand gebruiken de app
PluginHive heeft geantwoord 4 april 2023

Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions.

Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

18 maart 2022

Customer service is great, very helpful! App is perfect for shipping integration. Easy to use with good customization. Allows customers to select shipping methods and offers pricing calculations via your vendor.

Olson Manufacturing
Verenigde Staten
Ongeveer een maand gebruiken de app
PluginHive heeft geantwoord 29 april 2022

Glad to know that the app is helpful in allowing customers to choose shipping methods and is meeting all of your requirements. Thank you for your feedback.

Bewerkt 4 maart 2022

Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.

H a n s E d b l a d A B
Zweden
30 dagen gebruiken de app
PluginHive heeft geantwoord 23 maart 2022

Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.

8 februari 2023

I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.

PSICO OFFROAD
Australië
28 dagen gebruiken de app
17 oktober 2023

Great and timely customer service

Kona Coffee & Tea
Verenigde Staten
28 dagen gebruiken de app
5 december 2019

Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.

TOUCH LCD HOUSE
India
28 dagen gebruiken de app
26 mei 2023

The app is useful for processing bulk shipping labels and we received helpful customer service right away!

Slime OG
Verenigde Staten
27 dagen gebruiken de app