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Very well explained. Thorough and comprehensible. Great handling of questions and very good explanations. The app seems to do exactly what we are looking for.
Sibi is such a great helper for me.
The call has been absolutely fantastic!
Thank you so much for your help.
Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.
Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.
i had troubles configuring it but the support center help me instantly. Excellent service. ok ok ok
Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.
We are happy to know that we were helpful in the process of integration with FedEx. Thank you for recommending our app.
Thanks for all your hard work. Great customer service. Appreciate the quick attention and to hop on the call right away.
Support is very good, booked a call with them on the day and got my set up all sorted. Very good service.
Shashi made the plug in hive set up seamless, glad to be using surepost on our site. Good customer service and helped me with the setup on our site.
Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!
Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.