Recensies (490)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 oktober 2022

Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.

Two Wheels Empire
Verenigd Koninkrijk
1 dag gebruiken de app
23 januari 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Lumiere Equestrian
Australië
1 dag gebruiken de app
Bewerkt 17 december 2021

The best support ever! Anees was thoroughly enjoyable and knowledgeable. She made our setup easy and really fun! I've revised my review because since the initial setup I have experienced nothing but problems with the integration with Canada Post and inconsistent app functions. The box packaging was not accurate. The box size chosen by the app would have me trying to pack 4 items that measured 11"x3.5"x3.5" each into a box 18"x6"x6". One set of labels would generate packing slips and the next one wouldn't... also, Canada Post would not accept over half of the labels generated from the app. This past month was our busy time of year and these issues created 3 times the amount of work for me with regards to packaging and shipping.

Sublimation Blanks Canada - Emotion Designs Ltd.
Canada
Ongeveer een maand gebruiken de app
PluginHive heeft geantwoord 13 december 2021

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

22 juni 2023

Sibi was extremely helpful. Very thorough and I will always want his assistance in the future. I look forward to the new changes he's helped me discover.

Western Safety Sign
Canada
1 dag gebruiken de app
10 mei 2022

I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!

AWTB Apparel
Australië
26 dagen gebruiken de app
PluginHive heeft geantwoord 28 juni 2022

We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.

1 maart 2023

I've been looking for a fufillment app that would offer live rates, levels of customisation regarding carriers and packing parameters, and ease of use and so far this has been exactly what we're after. And the support has been exceptional! Within a couple of minutes of installation, I had a phone call from the lovely Addina to offer guidance and she was so patient - even when I called her back at least 3 more times to get more advice and clarification. She even did a Zoom call to ensure that I knew how to get the best out of the app. So happy to finally find what I was after!! Highly recommend!!!

healthiewholesalers
Australië
Ongeveer 24 uur gebruiken de app
PluginHive heeft geantwoord 2 maart 2023

Dear Healthie Wholesalers,

Thank you for sharing your positive experience with our Multi-Carrier Shipping Label App. We are happy that we were able to integrate Australia Post and Aramex into your Shopify store.

Happy Shipping with PluginHive!

11 augustus 2022

This app has been a life saver for setting up certain shipping features I want for my store. However customer support could use some improvements. Specifically I've had troubles with Prathyusha not being very helpful and being vague with answering my questions- for separate occasions. This most recent issue I faced, someone else in customer support (Sibi) ends up taking over for Prathyusha and solving the issue for me instead. I've had enough with Prathysha that from now on if I need to contact customer support, I will specifically ask to not be given her.

Larsen's Danish Bakery
Verenigde Staten
29 dagen gebruiken de app
18 december 2020

This app saves me from handling my orders manually through its automated process. Plus the support is highly efficient in answering and resolving the issues I encountered integrating this app. They are super polite and helpful. Keep up the good work :)

eimkaanalkhalij
Saoedi-Arabië
Ongeveer 23 uur gebruiken de app
PluginHive heeft geantwoord 22 december 2020

Thanks a lot for the review! We’re glad you are now able to fulfill your orders automatically. We are here if you need us anytime. Thank you.

21 oktober 2021

Just started with the App, so far so good. I wasn't confident in my ability to add as I am not technical, but Jon from Tech Support was amazing! I would definitely rec this app, I love it

Cherry Hill Coffee
Canada
Ongeveer 23 uur gebruiken de app
PluginHive heeft geantwoord 11 november 2021

Thank you for recommending the app and sharing your feedback. It was a pleasure working with a patient and kind person as yourself. We are here whenever you need any assistance.

23 februari 2023

I just installed the app and before I knew I got a call from customer support and they helped me to understand the use of the app and connect ups to the app with no issues great customer service!!!
Thank you Sibi!!

Custom Treats
Verenigde Staten
Ongeveer 20 uur gebruiken de app