Avaliações (495)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de março de 2024

Excellent service and very helpful with the guide to use the app

Hall of Fame Collection
Canadá
About 2 months usando a aplicação
Editado a 17 de maio de 2022

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Tom Morgan Rodsmiths
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por PluginHive 4 de agosto de 2022

We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.

6 de dezembro de 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Sweet Pearl's Ice Cream
Estados Unidos
Over 1 year usando a aplicação
27 de abril de 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Frubites
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por PluginHive 5 de maio de 2021

Thank you for taking the time to leave us a review. Appreciate your kind words.

4 de abril de 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Julia B.
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por PluginHive 6 de junho de 2022

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.

22 de fevereiro de 2024

Answered all of our questions and walked us through the app. Easy to use and great communication.

NiTOR Performance
Estados Unidos
3 months usando a aplicação
Editado a 17 de outubro de 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Vinyl Pursuit Inc
Canadá
Over 1 year usando a aplicação
Questão respondida por PluginHive 17 de junho de 2021

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.

Editado a 21 de fevereiro de 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
Estados Unidos
Over 1 year usando a aplicação
Editado a 8 de setembro de 2024

UPDATE: …..Still the best ….Don’t any thing else…. Thank you ….for awesome.

What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations.

Cheers Guys.

Yamina Rare Plants
Austrália
Over 1 year usando a aplicação
18 de janeiro de 2022

Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.

IRYSS
Irlanda
Over 1 year usando a aplicação
Questão respondida por PluginHive 22 de fevereiro de 2022

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.