Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
12 de julho de 2023

PH MultiCarrier has become a great app to use for calculating shipping rates on Shopify. The support team has been very patient and helpful while building out the app to do everything we need it to do. It also works with our subscription service, which is a huge plus. I'm glad we found this app, as it allows us to provide the best rates by going directly through our connected shipping accounts. Shipping rates are a large part of what customers considers when purchasing a product and having those rates at checkout reflect the best rates we receive from our carriers is one of the main reasons we have opted to use PH MultiCarrier.

On the backend, the most important features of this app are the ability to have multibox shipments and automatic box packing based on product dimensions and shipping box dimensions. The automatic box packing takes a little bit of "thinking out of the box" to get it to work, but once it does, it's a life saver. Without these features, I would have selected a different app, but PH MultiCarrier is able to do both. I recommend this app for any company/person that wants greater control over their shipping prices or anyone who needs to easily separate products between multiple boxes, which is a feature that Shopify has neglected to include for a long time.

StableFeed
Estados Unidos
8 months usando a aplicação
18 de novembro de 2022

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Smart Earth Camelina - USA
Canadá
10 months usando a aplicação
23 de novembro de 2021

Felt special with their fast response and delightful interaction. I would recommend this app to others as well...

D'maira
Singapura
10 months usando a aplicação
Questão respondida por PluginHive 20 de dezembro de 2021

Thanks a lot for recommending the app. We are delighted to know that you had a five star experience with us.

Editado a 25 de outubro de 2021

This app helps me print out shipping labels much faster and more easily than I could otherwise do - a big time saver! The UX could use some work and I can't adjust things manually as easily as I would like (change number of packages for a particular order, for example) but it's still a game changer and very worthwhile. They were always responsive to issues, though I kept running into issues. I requested a video chat and that was the best and most efficient way to solve issues.

Jean-Pierre Weill
Israel
10 months usando a aplicação
Questão respondida por PluginHive 28 de janeiro de 2021

Thanks a lot for the review and happy to know you are able to print labels faster. We have noted your feedback on the video chat. Thank you.

7 de fevereiro de 2020

we use this app to ship with Fedex. the service that we got was amazing! the guys helped us with the credential process, they were in touch with Fedex and then helped us with the first labels.

Wild and Zen
Estados Unidos
10 months usando a aplicação
7 de outubro de 2023

sibi has been a great help in getting us set up with the app, we are excited to launch site soon. great app with great options to fit all shipping requirements. we have one last item that is being addressed by the team and then we are off to the races!

Bio Bombs, LLC
Estados Unidos
16 days usando a aplicação
23 de agosto de 2022

I wish I had better things to say about this app, because the people behind it are really nice. However, I used it for about a year and it was very difficult.
UI is complex and unintuitive. Only when we did high volume at Christmas could we remember the many tweaks and corrections that need to be added to many of the shipments. There is no documentation, and customer support is on a call-back basis. Setup was difficult, and even after using it for a long time we still had printing issues which we could not solve.
The developers promised a better UI, but that never happened. Positive point: the support person, when he did get back in touch with us, was very patient and willing to spend whatever time was necessary to make the app work.
With another round of development this app could work, but it became unusable for us.

Invisible World US
Estados Unidos
9 months usando a aplicação
6 de dezembro de 2022

This is why this app is so good. It actually connects your live negotiated rates you have on your UPS account to the customers checkout in real time. This way they only pay the exact fair amount. Otherwise Shopifys internal rates will rob the customer blind and over charge by massive amounts of shipping costs ,then no one will check out.
Plus they will give live zoom meeting to make sure your fully set up. 5 stars here

Echotonemusicaudio
Estados Unidos
9 months usando a aplicação
15 de setembro de 2022

This app allows me to set a specific package size for each of my products, which is very important to provide accurate shipping rates. I have only used it for a week, but so far the support team has been super responsive and helpful.

Crating Made Simple
Estados Unidos
9 months usando a aplicação
16 de dezembro de 2021

Prathyusha helped me set up live freight shipping for my store. She was soooo helpful! 10/10 Will use them in the future!

EpicCustomWoodWork
Estados Unidos
9 months usando a aplicação
Questão respondida por PluginHive 8 de fevereiro de 2022

We’re glad to know that our support team was of help in setting up your Sure Post rates. Thank you so much for taking time and leaving us a review