Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 5 de dezembro de 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it.

Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Double P Farm
Estados Unidos
About 2 years usando a aplicação
Questão respondida por PluginHive 1 de dezembro de 2021

We are so glad that you are happy with our app and the support. Thank you so much for sharing your experience and appreciating our support team!

4 de junho de 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Fruit People
Estados Unidos
About 2 years usando a aplicação
Questão respondida por PluginHive 10 de junho de 2021

Thank you for the review. We are happy to know that our app is satisfying your shipping needs and we are always there to help you with the app.

31 de dezembro de 2020

Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.

FoneHub.ae
Emirados Árabes Unidos
Almost 2 years usando a aplicação
Questão respondida por PluginHive 31 de dezembro de 2020

Thank you so much for the review and your appreciation for our support team! This really made our day!

Editado a 17 de maio de 2022

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Tom Morgan Rodsmiths
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por PluginHive 4 de agosto de 2022

We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.

27 de abril de 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Frubites
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por PluginHive 5 de maio de 2021

Thank you for taking the time to leave us a review. Appreciate your kind words.

4 de abril de 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Julia B.
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por PluginHive 6 de junho de 2022

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.

Editado a 17 de outubro de 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Vinyl Pursuit Inc
Canadá
Over 1 year usando a aplicação
Questão respondida por PluginHive 17 de junho de 2021

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.

Editado a 21 de fevereiro de 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
Estados Unidos
Over 1 year usando a aplicação
18 de janeiro de 2022

Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.

IRYSS
Irlanda
Over 1 year usando a aplicação
Questão respondida por PluginHive 22 de fevereiro de 2022

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

17 de março de 2021

Awesome app it worked perfectly to connect my store to DHL, customer care is very kind and efficient!

Nitacollection
Itália
Over 1 year usando a aplicação
Questão respondida por PluginHive 24 de março de 2021

Thanks for leaving us a review. Glad to know you are able to connect to DHL easily and ship faster. We are with you in your entrepreneurship journey.