Avaliações (523)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 21 de fevereiro de 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
Estados Unidos
Over 1 year usando a aplicação
Editado a 8 de setembro de 2024

UPDATE: …..Still the best ….Don’t any thing else…. Thank you ….for awesome.

What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations.

Cheers Guys.

Yamina Rare Plants
Austrália
Over 1 year usando a aplicação
Editado a 13 de fevereiro de 2023

They've been quick to respond to my e-mails (within 24 hours) and help me get setup with my shipping needs. They've also been quick to establish zoom calls in order to better understand the issue. My use case is very niche, so it did require me to go through about 3 service reps before my issue was fully understood and resolved.

But still, very impressed with response times and willingness to jump on a call to solve problems.

Furniture Drop
Estados Unidos
Over 1 year usando a aplicação
18 de janeiro de 2022

Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.

IRYSS
Irlanda
Over 1 year usando a aplicação
Questão respondida por PluginHive 22 de fevereiro de 2022

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

17 de março de 2021

Awesome app it worked perfectly to connect my store to DHL, customer care is very kind and efficient!

Nitacollection
Itália
Over 1 year usando a aplicação
Questão respondida por PluginHive 24 de março de 2021

Thanks for leaving us a review. Glad to know you are able to connect to DHL easily and ship faster. We are with you in your entrepreneurship journey.

15 de fevereiro de 2023

Sibi was helpful in providing support when I had shipping label errors. Canada Post integration was simple and label creation was successful.

Mavercade
Canadá
Over 1 year usando a aplicação
18 de fevereiro de 2022

Not only does this app do what it says it will do and it does exactly what I needed on my website, but the customer service is outstanding. I needed a little help getting it set up like I want...sent an email requesting a call back and got the callback within a short time. The tech logged into my account and made everything right while we were on the phone. There is not much of that type customer service around these days.

MY-LOR, Inc.
Estados Unidos
Over 1 year usando a aplicação
19 de março de 2021

We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!

James J. Fox, Dublin
Irlanda
Over 1 year usando a aplicação
Questão respondida por PluginHive 24 de março de 2021

Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.

6 de dezembro de 2021

I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!

Peanut Press
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por PluginHive 4 de janeiro de 2022

Thank you for you taking out the time to write a review about our service and solution. Appreciate it.

10 de novembro de 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

seeJesus
Estados Unidos
Over 1 year usando a aplicação