Avaliações (521)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
8 de novembro de 2021

The customer service for this app is second to none. I cannot begin to thank the team members that helped me through my transition moving away from another app. The app is quite intuitive but when you run into any questions, they will answer right away. Will highly recommend this app.

Smitten Ice Cream
Estados Unidos
2 months usando a aplicação
Questão respondida por PluginHive 1 de dezembro de 2021

Thank you so much for recommending the app. We are glad to know that our support was helpful. Thank you for taking out the time and leaving us a review

Editado a 2 de dezembro de 2022

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

TonTon® Sauce
Estados Unidos
About 2 months usando a aplicação
15 de julho de 2021

Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.

rfd.jan-supply.com
Estados Unidos
About 2 months usando a aplicação
Questão respondida por PluginHive 27 de julho de 2021

Thank you so much for your positive feedback. We are glad that you are happy with our app and service.

5 de maio de 2022

Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.

Home Coffee Machines Ltd
Irlanda
About 2 months usando a aplicação
Questão respondida por PluginHive 28 de junho de 2022

Thank you for taking time to share your experience with us. This will keep our team motivated.

28 de julho de 2020

Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.

Tinkerine Canada
Canadá
About 2 months usando a aplicação
15 de novembro de 2022

Hello there,
I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions
Thank You.

Mix And Match
Egito
About 2 months usando a aplicação
16 de outubro de 2023

I had the pleasure of working with Sibi, He was very helpful, stayed with us on the call until we were comfortable with the app and we are now ready to ship!!

Poppy's Patina
Estados Unidos
About 2 months usando a aplicação
25 de maio de 2023

Just had a first Zoom meeting and the customer representative was patient with me and the guidance was clear. The functions seem amazing that it can be integrated with the carrier and generates the all the necessary docs!

PETITE CHÉRIE
Hong Kong, RAE da China
About 2 months usando a aplicação
22 de setembro de 2023

Integration with Shopify is seamless. This app solves our problem of using different-sized boxes and calculating the best shipping price for our customers. Customer service is amazing and so helpful!

The Foster Museum
Estados Unidos
About 2 months usando a aplicação
24 de agosto de 2023

So far so good, great customer support too they have been very helpful with all my constant questions.

Art Circa
Estados Unidos
About 2 months usando a aplicação