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Very good experience with the app so far. Our company is integrating through Fedex for parcel shipping rates and it truly is a seamless integration that returns the exact rates as our Fedex calculator.
The setup process can seem intimidating with so many different settings, but the developer and support teams are quick to identify problems and provide solutions within 24 hours.
Thank you for your review! We're happy to hear that the FedEx integration is working seamlessly for your fitness equipment shipping needs. We're always here to support you and ensure everything runs smoothly!
very good service and good application .
Thank you for your feedback! We’re glad to assist you in automating shipping to Canada and the US with your UPS, Purolator and Canada Post accounts and setting up multiple packages and free shipping options for your apparel store in Canada.
If you have any questions, feel free to reach out!
great support and assistance from Sagar. Thanks
Thank you for your feedback! We're glad to help you automate global shipping with your Australia Post My Post Business, and eParcel accounts for your Perfumes store in Australia.
If you have any queries, feel free to reach out!
Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.
Thank you for your review! We truly appreciate your recommendation.
We're glad to help you integrate your PostNord account and set up the global shipping services for your store having Outdoor Grills and Fireplace in Norway.
If you have any questions, feel free to reach out!
I was disappointed with this shipping app on multiple levels. For one, it's not a pleasing dashboard to work within, and could be made to look more modern, but that I could deal with if it worked well as an app.
The frustrating part was not being able to void a UPS label when you've made a mistake. I was not getting a clear instruction from the customer service team on how to go about voiding an label I've paid for and had to figure it out with multiple google searches.
The customer service does respond quickly which I appreciate but not being able to void labels within the app was annoying. Also adjusting the customs details of a product shipping internationally was not evident and I still don't even know if you can do it on the app. If they fix the customer experience on the app, maybe it would be a worthwhile option in the meantime while Canada Post is on strike.
I went with shipstation and the platform has been working well.
Hello Shane,
Thank you for your feedback.
The app supports the "Cancel Shipment" (Void Label) option for unfulfilled orders but not for fulfilled ones. However, we’re introducing a feature in our next app release that will allow you to cancel and recreate UPS labels for fulfilled orders.
We appreciate your acknowledgment of our support team’s responsiveness. Should you have further feedback or decide to revisit our app, we would be happy to assist.
Regards,
PluginHive
Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.
Thank you for your feedback! We’re happy to help set up shipping with Australia Post for your plant-based products store in Australia.
Feel free to reach out if you need further assistance!
team provides exceptional support in every aspect, ensuring that every detail is taken care of. Their dedication extends to every corner, offering assistance whenever and wherever needed
Thank you for your review! We're glad to help you automate domestic shipping with your Amazon Shipping account for your Food products store in India.
If you ever need additional support, don’t hesitate to reach out!
Support was great! Manohar was awesome.
Thank you for your feedback! We’re happy to assist you in automating shipping with your UPS account and setting up shipping zones and multiple package options for your store, specialising in Irish sausage, puddings and premium meat products in the United States.
If you have any questions, feel free to reach out!
Great app and wonderful support setting it up. Once installed, Manohar called me right away to help set up the required rules and settings.
Thank you for your review! We're happy to assist you in automating domestic shipping with your UPS account for your Store specialising in snacks and vegan meat in the USA.
If you have any questions, feel free to reach out!
Great app, with even better support! Was a bit lost before I got set-up, but had meeting with their staff and got rolling in less than 30 minutes! Staff was very knowledgable on the challenges in my marketplace, and gave feedback on how I can improve my workflow and optimise my Shopify catalog to improve the customer experience.
10/10 support with a lovely app that I'm looking forward to using for many years to come!
Thank you for your feedback! We're happy to have helped you set up PostNord for your anime and pop culture merchandise store, shipping both domestically and internationally.
If you need any further assistance, feel free to reach out!