Multi Lingo , 리뷰 75개
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Multi lingo is a great app with fantastic customer service provided by Thorsten.
On each occasion i have contacted Thorsten he has been quick to respond and easy to communicate with. Any issues with my theme he has solved, showing great patience and offering advice.
Overall Multi Lingo is a great app, Thorsten is very professional and i highly recommend. 5 stars!
THE MOST DISTURBING AND SHOCKING CUSTOMER SERVICE. When I emailed the developer to ask for help, he cancelled my subscription out of spite, making me lose over 40 hours of work! And still keeps charging me for the app! Don't even try editing the app on Safari as all you get is a sign saying that you have to enable cookies to use it, even though they are already enabled. The translations the app provides are a joke, even though they advertise it a translating app. You will have to key in HUNDREDS OF THOUSANDS OF WORDS yourself if you want to make sure the translations are correct (which defeats the point of the app!), and that includes system words. Generating the confirmation e.mail in several languages is an absolute debacle, made even harder by the lack of help from the developers, their pedantic attitude and rude e.mails. When I solved the problem with outside help, the developer said he would cancel my subscription and asked me to deleted my review! STAY AWAY from this app!
Merchant (accidentally) messed up the Shopify code while trying to manually translate the Email templates. She blamed it on my app and while I was in the process of fixing the problem, she revoked the staff access and gave me a one star feedback. Despite the extremely negative feedback, she insisted on keeping my app herself. I offered her the choice between keeping my app or keeping her feedback, she chose the latter.
BUYERS BEWARE.
Absolutely crap app. Only translates a few back end scripts. NO blogs, NO products, nothing else. Owner/seller refuses any refunds. Illegal to refuse refunds, on apps not working as advertised.
Merchant didn't read the app store description nor the Mutli Lingo documentation and mistook my app for a website auto translator.
Despite this, she kept my app for 5 months and then requested a refund for the whole period. After I declined, she posted this feedback.
Of course, Multi Lingo allows the translation of blogs, products, pages, sections, checkout, notifications and theme texts.
This app is working great, the auto translations are very good and if you would happen to stumble upon a problem Thorsten is right there to help you out!
Great app and excellent service!!
One of the best translator app. We have been using this app from last 2 years and now have installed this in our second website. Super customer service and super price too. @Developer - doesn't mean that you increase the price ;) Thanks Thorsten for quick replies.
The auto-translate function isn't great, our navigation menu broke when we installed the app, but the support team was amazing and fixed everything within a day, free of charge, no questions asked. They answered quickly and worked efficiently, we would recommend this app solely based on the support we got.
Thank you Thorsten for your amazing help!
Multi Lingo is easy to set up and works fine. You get a great customer support and developer is very helpful to solve issue (even the error was caused by me). I absolutely recommend to use this App.
Thorsten has been amazing. He fixed and tweaked the app to fit perfectly my store. App is working great, from homepage to checkout.
This app does the job and has everything I need for multi language support. Also the support is very good, they answer really fast to requests and resolved every problem and question I had since I use the app.
So far this app has been great, easy to install and use. I was able to translate my whole store into French and I'll soon have it done in Spanish, too. Since I only ship my products to Europe, it's going to boost my sales for sure. And great price, too.