Multi‑Store Sync Power , 141件のレビュー
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Amazing support! They helped us sync our 3 stores within an hour!
Great, responsive support and functions as it should
Vishal helped me out and went extra mile on his suggestions about going better on my processes.
Very good customer service indeed!
great app to manage inventory in multiple stores, support replies pretty promptly as well
Amazing app - keeps multi-store inventory in sync. 0% error, 100% accuracy. Highly recommend.
Incredible customer experience team - attentive and responsive. Thank you!
We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.
I am delighted to share my experience with "Multi‑Store Sync Power." This solution has been a game-changer for my Shopify stores, seamlessly synchronizing products and collections across multiple platforms. The level of service provided is exceptional, with lightning-fast synchronization within minutes. The customer service team is truly dedicated and available around the clock, ensuring any queries or issues are promptly addressed, specially a team member called Safouh. I highly value them as Shopify experts who have a deep understanding of their product and its capabilities.
Overall, "Multi‑Store Sync Power" has significantly enhanced my e-commerce operations, and I highly recommend it to anyone looking for efficient and reliable synchronization solutions for their Shopify stores.
Looking forward to try other apps provided from them soon.
Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change.
Thank you for your help! We appreciate you :)
One of the absolute worst apps we have tried (and we have had it for 1 year time to give them room to improve that is not working).
Do not download this app- choose Tipo instead which works like a charm.
This app will give you soooo much problems and have made us loose so much money on constant glitches and also constant errors in sync.
The service team will once in a while tell you they are aware about the issues and then they are never fixed. Our bottom line was when they now said they know about a very severe sync issue that cause us finanical losses every day but said "we will fix it by sept 8th....". At the date of Sept 1....
Their lack of respect is abnourmous.
Hi Team at BabyMocs,
Thank you for sharing your experience; we are truly sorry to hear you were not satisfied. We understand the significance of each issue our customers face, and we do not take any concerns lightly.
We have carefully reviewed your case internally and found that our team responded to your inquiries in a timely and respectful manner. It is crucial for us to clarify that our standard practice is to avoid deploying updates on Fridays (i.e., Sep 1st) or over the weekend, particularly when it is not an issue affecting primary data like prices or inventory. We do this to minimize the risk of disrupting service for all our users. In your specific case, a workaround was offered, and our team worked over the weekend to expedite a solution. The fix was deployed on Monday (Sep 4th), and the app has been running smoothly since.
We apologize for any inconvenience you’ve experienced. If there are continuing issues or further concerns, we are more than willing to address them. We appreciate your business and your feedback as it helps us improve.
Good app. Does all what is required of it. Support was great to answer queries.
usually app support doesn't get on a call with the merchant but these guys did for which they deserve all the applause.