MSL: Store Locators
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This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.
Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode.
Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/
Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.
If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.
This App is great and most importantly has GREAT customer support.
I've always received the help needed and their team has gone far and beyond to help us out - really competent and smart people.
I recommend it!!
The app works really well. all good. whenever you have a problem, they're always there to assist
Thank you for the review review. Each and every review is really important to us.
We already setup everything as per your request in the live chat like color, Map color, background color and all.
If you still have any issue you can connect with us on email chirag@cirklestudio.co or live chat with us. We are happy to help you.
Took a bit to set up but the provided instructions walk you through everything well. The integration was a bit glitchy but rectified with prompt app support by Chirag Patel. A reasonable price for product.
Hello Kate,
Thank you for reaching out to us with your comments, Each and every review is important to us.
We’re sorry to hear that the intigration is didn’t meet your expectations. But already have all the instruction for that. Our goal is to make every experience a positive one.
We’re committed to improving your satisfaction with our service, and we look forward to assisting you further. Thanks again for your review!
The app is extremely slow and often unresponsive. Additionally, map locations are showing up in the open sea, which is frankly absurd. To make matters worse, the support communication has been terrible—we had to wait 7 days for a response. This has been a complete waste of time.
First of all I apologize for any inconvenience it may have caused and for the late response. Every review is important to us.
As I can see you have an issue with the geo coding API to not get the lang and long of the address to pin it in the map.
We already have a instruction for that. https://www.cirklestudio.co/helpdesk/map-api/
I noticed that with your map you fixed the geocoding API and it already pin the map according to the address.
https://hugoconti.com/pages/stores
MSL is fantastic - I faced an issue due to a conflict of another app and MSL sorted all of that for me in such a fast time - excellent customer service, excellent app. Thank you so much Chirag and Swati @ MSL
Loved the support - prompt and solved! Swati varshney
was excellent!
Very helpful and responsive when I needed help fixing an issue
Very helpful customer support, we had an issue bulk uploading 3000+ locations and they quickly helped us to sort out the issue and its all working great now. Thanks for your excellent help.
