Multi Vendor Marketplace

Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.

They responded very quickly and even got me the code I needed on the spot to make adjustments to my store. Very helpful!

best customer support

This App is a beast and quite a learning curve for people like me who just play the guitar all day. The good news is at the $60 per month subscription level you get live chat support and the guys are on hand to guide idiots like me through any problems. There is also extensive How To sheets to easily guide you step by step.

I needed more MB upload capacity and the guys did that for me at a reasonable cost.

Buy this app and do not use the others.. Its tricky at first but you just get used to it.

Coolness,

Paul, Liverpool.

the support team has been responsive and helpful.

At The Bradery, we're constantly seeking ways to enhance our online marketplace, and Webkul's Multivendor Market Place has been a cornerstone of our evolution. This platform has streamlined our operations, offering an intuitive interface for our vendors and simplifying the management of products, orders, and finances. The support from Webkul's team stands out, always ready to assist and innovate, ensuring we stay ahead in the competitive e-commerce space.

Their solution is customizable, allowing us to tailor the shopping experience to reflect our brand's uniqueness and meet our customers' needs. Thanks to Webkul, we've seen improved efficiency, vendor satisfaction, and customer engagement, solidifying our place in the market. We're excited to continue this partnership, exploring new opportunities for growth and enhancement.

Great app, highly recommend! Very customizable and the support is great!

This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. Technical support is absolutely horrible. They have no clue or interest in solving the business issues their app creates. There is no avenue for escalating issues to a supervisor or Product Manager. The app is extremely rigid. There are no opportunities to correct any errors made by admin or vendors. A vendor accidentally rejected an order, and it was unrecoverable. I have spent many days going back and forth with technical support and it is like talking to robots. The user guides are useless for help configuring the system - so there are many surprises in how the app responds to discounts, returns, etc. However, they will send you an email if a vendor goes on vacation if this is important to you. If there was another option, I would gladly switch.

I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him.

Not to mention he always says that he is ready to help anytime best of his efficiency.

Thank you Kushagra & thank you webkul.

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.