Arvostelut (821)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 11 % arvioista on 1 tähteä
Muokattu 29. toukokuu 2017

I normally do not write reviews, especially bad reviews. The Multi-vendor app itself is not bad its pretty easy to use and all functions seem to work well. But the support is HORRIBLE i have tried contacting support through their Contact form inside their app about Urgent matters. I have a store doing big numbers and vendors doing big numbers. Some stuff was not working properly and i needed help with it and I've tried contacting them twice and still NOTHING back. I am thinking of switching apps. I purchased an add on as well and it is not working properly

Itscustomkickz
Yhdysvallat
4 kuukautta sovelluksen käyttöä
12. kesäkuu 2017

please how can I change the currency into FCFA please

Dubaitawfekh
Senegal
4 kuukautta sovelluksen käyttöä
8. tammikuu 2020

This app is amazing and has the most amazing customer service ever hands down! I’m very happy with this app. I’ve created a marketplace just as good as amazon because of these guys!

Hempire Direct - Safest Place To Buy CBD On The Internet
Yhdysvallat
4 kuukautta sovelluksen käyttöä
14. maaliskuu 2018

Multi Vendor Marketplace is a great app and the support is superb.

Thank you

Mr Mikko
Etelä-Afrikka
4 kuukautta sovelluksen käyttöä
28. lokakuu 2015

Support was very knowledgeable and helpful. Product is well-designed. Thanks.

Royalty Treasure Chest
Yhdysvallat
3 kuukautta sovelluksen käyttöä
19. heinäkuu 2023

Great help and support by Kirti Yadav and the team at Webkul very helpful and took there time to explain everything and was supper helpful and friendly.

Bash Marketplace
Yhdysvallat
3 päivää sovelluksen käyttöä
13. huhtikuu 2016

The support on this app is outstanding. I had many questions that were all answered promptly. They were VERY helpful. I had Webkul perform a customization as well and everything went smooth. I highly recommend Webkul and their Multi Vendor Marketplace.

Deanfrasertrial
Kanada
3 kuukautta sovelluksen käyttöä
28. kesäkuu 2018

This is the very best app if you are seeking a marketplace experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Cbd Disti
Yhdysvallat
3 kuukautta sovelluksen käyttöä
22. helmikuu 2020

Worst application I have ever used in my life. It isn’t intuitive, it isn’t user friendly, the customer service reps keep giving you pre-scripted responses as if you’re a moron and not worth their time.

Everything is complicated, what should be one click of the mouse instead required 75 steps.

And I mean EVERYTHING requires 75 steps. EVERYTHING

It’s as if they intentionally designed it to be complex.

Here’s the kicker. They take more time in responding to these reviews, then they do in actually helping people use their app.

You want to know why Steve Jobs was a genius? Because he took incredibly difficult things in the back end and made them so easy to use on the front end that a chimpanzee could literally do it.

That my friend, was a genius. Whoever started the Multi Vendor app, is no Steve Jobs.

I will literally throw a party tonight celebrating the fact that this app has been deleted from my website.

I feel like a new man, I feel like a weight has been lifted off my shoulders. I feel like I can actually start enjoying my life again.

Wine & Spirits Delivery
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Webkul Software Pvt Ltd vastasi 24. helmikuu 2020

Hi, Thank you for the review. Please excuse for the less satisfied experience that you have with the app.
As you have mentioned about the lengthy 75 step procedure, I think there is a confusion, as no process in the app needs 75 steps to be done. I would really like to help you understand the app better.
The Support is team is super responsive in helping you, as we can check from the support tickets since you were happy with it : http://prntscr.com/r6po48
We value the time of all our customers and this is why we try and respond back within 24 hours of time and the same was in your case too.
The Support is trying to reach you via ticket, please do respond so we can assist you.
Looking forward to serve you.

Muokattu 9. toukokuu 2019

Great application! Super useful if you provide products that come from different suppliers / vendors. Great functionality, and very robust. Support team is on-point and very quick to resolve issues. Some additional external / 3rd-party integrations would be great, e.g. Mailchimp, Zapier.

LastMinuteSalon
Etelä-Afrikka
3 kuukautta sovelluksen käyttöä
Webkul Software Pvt Ltd vastasi 15. toukokuu 2019

Hi, Thank you for the review. Will surely pass on the message to the support team as this will motivate them :)
We have noted the suggestions too, will see to it if they can be done. Thanks again.