Multi Vendor Marketplace , 762 recensioni
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In base alla valutazione
sto usando questa app per una piattaforma multivendor di abbigliamento mi trovo molto bene e l assistenza è puntuale e precisa.
We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back
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Part 2:
Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late.
Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true.
We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.
Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner.
We even had multiple one to one sessions, so we can solve all your issues, if technically feasible.
Get in touch with the support team as they are waiting for your response.
This app is easy to use with a lot of great customisation options available. If I ever have an issue, the support team are extremely responsive and resolve any issue/question in a matter of hours. Would recommend!
Hi, Thankyou for the review. It was pleasure working with you as well :)
Happy Selling
Received prompt response from the apps team. So far so good. If you dream to run a marketplace on Shopify, definitely try this app. Lot of features but very affordable price.
Very happy with the level of service. Great App. Highly recommended!
Excellent support, excellent app that allowed us to create our own marketplace. Thank you Webkul for a wonderful service.
We're trying the app but setting it up is time consuming and not really friendly. Also there are a lot of features that don't work properly. I was fine for a short while because at least someone was getting back to us when we had issues and something to fixe. After that dead silent. Additionally the app says that they provide 24/7 support but when we tried to contact them on Friday afternoon and follow up that contact Saturday we never received any responses. So it looks like they don really provide the "24/7 support" as the say. In the same line they only respond during normal office hours. So if there are not really consistent with that, with what else would they not be consistent. Great concept but we now have a big trust issues " Multi Vendor Marketplace"... Further, there seems to be a lot of features but the guides are not really self-explanatory, which means that it crucial to get help from the developer to be available for guidance, etc... but again it's difficult to really on them for this.... After, the hard work of trying set it up for over a week we now have to come to the conclusion to terminate the use of the app before the end of the trial
Buena aplicación y cumple con las necesidades, por otra parte el apoyo por parte del equipo de soporte es bastante bueno.
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
It's amazing how much functionality is packed in this app. Webkul support truly know what they are doing and are quick to respond. The range and seamless integration of other Webkul apps makes this the best option for a multi vendor setup, by far!
I used this app for my e-commerce business. It meets majority of our needs and present some really good additional in-use apps.