Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
Data modifica: 5 febbraio 2021

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

INNERMOD
Singapore
Oltre 3 anni di utilizzo dell’app
Webkul Software Pvt Ltd ha risposto 5 febbraio 2021

Hi, Thanks for the review.
As we can check, we could not find any recent contact that you did with Webkul. In case you have any, then let us know, as we have not received any email from your end.
We always try to reply as soon as possible, and the average response time is generally very fast, even on weekends.
Please get in touch with the support team, as they have emailed you.
Regards,
Team Webkul

18 settembre 2019

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
Pakistan
3 mesi di utilizzo dell’app
12 aprile 2020

I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.

Localcorner
Australia
3 mesi di utilizzo dell’app
Webkul Software Pvt Ltd ha risposto 16 aprile 2020

Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)

8 giugno 2020

Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.

Carelia.co
Finlandia
Oltre 3 anni di utilizzo dell’app
Webkul Software Pvt Ltd ha risposto 8 giugno 2020

Hi, I think you have missed the email sent from our end, we have replied you within minutes of you sending the query to us, refer screenshot : http://prntscr.com/svpz38
Please do check the spam too. And in case of any more questions, do respond to the support emails sent.

16 giugno 2020

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.

The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.

If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

Find Your Farmer
Stati Uniti
3 mesi di utilizzo dell’app
23 novembre 2022

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
Regno Unito
3 mesi di utilizzo dell’app
14 gennaio 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

CostumeBox Australia
Australia
2 mesi di utilizzo dell’app
23 febbraio 2023

Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.

Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.

AMD Touring
Australia
2 mesi di utilizzo dell’app
5 giugno 2015

Very nice, need to improve a little more, the road is good

Trimoda Atacado de Roupas Online
Brasile
2 mesi di utilizzo dell’app
16 aprile 2020

Hello, My name is Ignacio and I am from Chile. With some friends we start a web page where we sell Giftcards of small business of Chile (we dont charge them for this) and our goal is to help them.

The thing is, in Chile like every other country we are in a lockdown, so many business are not working but they still need to pay rent and salaries, so selling giftcards they can get the money now, and the customers can use the giftcard later.

The thing is, we need your platform to grow and help more business, especially "Multi Vendor Market Place", but we dont have the money to pay it because we are doing this for free.

Can you give us a license until the end of the year please?

We will be very thankful!

Our shopify account if ccardchile, you can find us in www.ccard.cl

the email of our platform is ccardcl@gmail.com

Thanks Again!

CcardChile
Cile
2 mesi di utilizzo dell’app
Webkul Software Pvt Ltd ha risposto 16 aprile 2020

Hi, Thanks for reaching out to us.
Please write us to the concerned team by email to support@webkul.com
Be Safe :)