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I really appreciate how responsive, patient, and kind the customer support team is for this app.
The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.
The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.
But overall, I am very pleased with the app and customer service team.
This has been a great app for our business to use. I have had a great experience with Neha, from the Webkul customer service department. She is always on task and willing to help. She very speedy on getting things completed and answering an questions that I have. She is also friendly and I have been impressed with her efforts. If you're looking to set up a multi-vendor marketplace, this a great option for setting that up. Happy customer!
Super easy to use, has all the information you need and the support is incredibly responsive and helpful!
I have just added this app. So far so good. The online support is fast replying and really helpful..
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
I can't say enough good things about the Multi Vendor Marketplace. Their customer service is like no other - it's simply outstanding. As a newbie in the business world, I've been pouring my heart and soul into getting my marketplace up and running. What's been a game-changer is their willingness to let me tweak things to suit my vision. And when I hit a roadblock, their customer service team swoops in like a superhero, making those customizations happen for me. I can't recommend them highly enough!
If you are looking for a complete marketplace solution or need specific settings to your marketplace business model, this is the app to go.
Costumer support is amazing! They always come up with an aswer or the requested solution ready to go on your page. The platform seems to be a little complex at start, specially for non English speaking users, but as you go you realize the multiple setting options are very useful and the translation tool really covers all app pages so we can have the markeplace in our local language
I would recoomend webkul multi vendor market place to anyone wanting to develop a solid marketplace with ultimately numerous vendors, products and possibilities.
Very fast and helpful support. This app has a ton of features and the support team has been quick to answer questions and help with customization.
Fantastic app! On its own, it filled so many of our client's requirements, and the availability of additional apps for enhancing functionality makes Webkul a win-win! :)
App is perfect for building a marketplace and seller management. Support is also good. Thanks Asim!
The team is amazingly helpful and patient with with your questions and doubts! The app works great when you learn how to use it.
The app is powerful and does more things than u can imagine.
I totally recommend this app!