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Highly, highly, highly recommend using Webkul Marketplace App for Shopify! I tested out both when I was starting (BOLD and WEBKUL) and liked more of what Webkul was providing "out-of-the-box" and also what they were offering with their paid upgrades. It was more in alignment with what we were trying to accomplish for our business, so we went with them.
It took a bit of a learning curve to get started but Neha and the Webkul support team were happy to answer any questions.
The support response is really quick. If there was a bug or issue I noticed - they really went after resolving it... most often in 24 hours or less.
The bottom line is the app works. It provides your vendors a great opportunity to list their products and sell through your site. That's the most important thing any business will want and the Webkul APP puts you in a great position to succeed in that way.
What I have been really appreciative of - and it's taken me 4 months of working with them before writing this review - THEY ARE NOT COMPLACENT! Webkul is continuously making upgrades and improvements that CHANGE THE GAME. Example, they recently came out with a Shopify SYNC App so you can now sync all your products with your vendors Shopify store. In my opinion, this is amazing.
They're also on the cusp of releasing a huge upgrade to their dashboard and primary service - improvements it's app users will be appreciative of - but in general just a great sign for a company you want to partner your technology with - one that is continuously making strives to do better.
I'm sure everyone will have a different experience - but mine simply stated is this.
1. This APP works and you can feel confident that it will continue to do so
2. The support is very willing to fix any issues and make any changes and they're always quick to respond. For best results - communicate your issues clearly - but expect a quick response.
3. This company is continuously IMPROVING their service. The amount of upgrades they've made in just the 4 months I've been with them is really impressive - and they're all great upgrades to the service!!
I would highly recommend using this as your marketplace app on Shopify. I certainly have not been disappointed - actually quite the opposite. I feel REALLY GOOD knowing I have brought on a great company to work with our business!
Thanks Webkul Team, keep up the great work!
Really pleased with the Support given by Team. They sorted a minor request for me very quickly.. and I can get on with what I need to do. :-)
The app is pretty hard to use and often limited, but the customer service staff are excellent at resolving questions quickly.
Hey !! Thank you for taking out time to leave us this amazing feedback. Please be informed that: The Multivendor app is quite big & is loaded by tonnes of features & is being used by all sort of businesses across the globe so there are very high chances that one might find the app a bit hard initially but don't worry, We're to help you. If you'll ever face any difficulty in understanding any feature, please feel free to drop as an email at Support@webkul.com. We're just a reply away.
Happy selling :) - Team Webkul
The support team is just awesome! Quick replies, spot on with the help, lots of additional info. The app itself is rich in functions and so far looks like performing very well - really good value for money. Thanks guys!
We are organizing several Shopify store and using this app in all of our store. I think there are no other multivendor market place app in Shopify. One of the good thing of this app is that there are so many feature apps compatible with this app. Webkul have so many other apps and most of them are compatible to each other so we can use them at the same time in single store. We will keep using this app and app from Webkul.
Application, fantastic in just 5 minutes you have everything you need to register sellers on the site and transform the store into an international Marketplace, fantastic and functional
Excellent online assistance in 30 minutes they answer all your requests
Best regards
Armando
The team has been really great in helping us set up and customize it. It's not always smooth, but the team is there to make sure it happens. Thank you everyone for all your help.
I have had wonderful experience with Webkul. Their product works according to my requirements, they have good documentation that allows me to self-manage and setup the features, and support is very responsive. Additionally, They have been very accommodative of my requirements.
Their products are build keeping modularity in mind therefore when I try to merge 2 or 3 features, it compromises the intuitiveness. It a minor inconvenience. Knowing this beforehand, I would still buy their products for the features, punctual support, and helpful.
Keep up the good work and happy to continue the collaboration.
Really good customer service, always really helpful. Lots of options on the app too, I am enjoying using it!
Great
Fabulous