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We're configuring our store using this Multi-Vendor app.
App works great so far and has tons of customization toggles for your unique needs. Most importantly, however, their customer service is outstanding. Whenever we had questions, Neha has been very responsive and helping.
Highly recommend for anyone wanting to building a platform via Shopify.
So far this app is hands down the best possible way to create an actual reliable marketplace for cheap. I've used Dokan Multi-Vendor with Wordpress and Woocommerce and Webkul is 5 times better than them! Dokan has horrible customer support while Webkul always gets back to me (even sometimes on the weekend)! As of now, I would HIGHLY recommend this app for anyone who is looking to build their start up marketplace. Unless you have at least $20,000 laying around to hire a web dev agency, this is definitely the way to go!
I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.
Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.
The support is always great despite being in opposite parts of the world in opposite time zones! Sometimes it is hard to get in touch (for the reason stated), but when the connection is made issues are resolved extremely quickly! We are using both Shopify and Prestashop versions of the app/module and have enjoyed the great support! Highly recommend this suite of services!
This app is great! We carry so many different types of vendors and they all love the access available through MVM! Big success for our small business and a huge time saver! The help desk they provide is extremely helpful. Love this app!
Thank You so much for this super kind feedback. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul
Really great app, it has a lot of flexibility and functionality. The support crew has been amazing too!!
Very much useful app and support is also good...must try this app...Very much great response from the team.
I am a relative newbie and don't know any HTML/CCS. Despite that I took the plunge and bought the app. My experience was that:
a) The team has always been responsive, and depending on the time of day even within minutes
b) Rather than endless emails, they are happy to log in to your store and do the tweaks necessary.
Every issue I have had so far, bar one, has been me screwing it up. My challenge was with installing the snippet in the right place and could not figure it out and they did it for me. I can't have any complaints - really easy team to work with.
Looking forward to the development of the app into the future. Well worth the money
Amazing support! Would recommend to anyone!!
The best Marketplace solutions for Shopify! Thanks for this great app and this awesome customer support!
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul