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Nitika and the support of Webkul are helpull and a very big reactivity they are centered on has customer satisfaction If there were more than 5 stars I shall not hesitate in summary listening, speed, sympathy thank you so much for everything
App has most of what is needed. Customization is good. It would be great to have live feedback in the US.
I used this app to convert my e-commerce into MarketPlace Great app.Flexible and easy to translate, with great customer support .I would definitely recommend .
Update!! do not use if you want a professional working application! **** It’s dropped a star, now it’s garbage when you pay $45 a month!- why? Emails with an underScore “ _ “ not recognised when verifying which means two lost clients. updated with an “update” after the issue was reported but this is basic! Variants on products deleted/removed on any update = sellers have to re enter. I’ll up date this - a $45 a month app take ALOT of hours to make it work*****
I’ve a very live site thinking it was stable and of a quality. It is not.
It’s ok but not great. If I had the foresight I have now I would have chosen a different product. What’s good- interface is user friendly, it does do what it is supposed to do. See caveats belo.
What’s poor-
1. Full of bugs (most of which have been addressed after tickets raised, however they we simple corrections. QA seems to be lacking)
2. Inbuild css is not always compatible across all devices.
3. The price point is for a premium product. It doesn’t reflect the quality expected for the price paid monthly.
4. Syncing with Shopify does not always seem successful. Missing images, descriptions, uploading images not loading etc. having to contact support to fix with 25 vendors and 350 products and growing. I don’t expect to have to manually check ever one!
5. Unable to add customer fields to invoices.. it still contains fax numbers as a default but no email.. legacy coding perhaps?.
Having raised over 25 support tickets over the last few months it seems I spend a lot of time debugging / questioning software which for $45 is steep for the bugs and formatting issues. Hopefully either webkul pick up their game or an alternative developer produces something of better quality.
L'application est compliquer à comprendre pour un début est très réactif et répond très bien à chaque demande.
To start off, let me give some context as to why I'm writing this review.
I sell a product that is inherently a single-quanity item. I asked if they could disable the ability for my sellers to have more than 1 quantity. They said that would cost TWO HUNDRED FIFTY DOLLARS just to disable it.
Second of all, this app is just really unstable. It barely works at times and the translations are absolutely terrible. Sometimes my sellers passwords just don't work sometimes and they're forced to reset their accounts for no reason.
This app is expensive as hell but it barely delivers on its promises. It's not that I don't want to recommend this app, it's that I can't recommend this app. It's very poorly produced considering the massive pricetag.
se o app funcionace com rapides seria o melhor dos 3 disponiveis no shopify , minha notra baixa se deve a lentidão do sistema, se o app funcionace com rapides ao cadastrar e editar produtos seria realmente a melhor app de ecomerce, tenho perdido alguns vendedores que desistem de cadasytrar tamanha é a lentidão para cadastrar e editar produtos, ja pedi suporte algumas x para melhorar a velocidade da app e estou aguardando esta melhora assim que melhorar isto sera o melhor app por enquanto somente uma extrela devido a lentidão quando melhorar esta lentidão com certeza farei uma nova revisão
App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !
I'm glad that we found this app. In our situation, our "vendors" are actually the artists that design some of our products. So we've set up a profile for our six different artists, and attributed the exact products that they each have designed, and then assigned the percentage that we will pay them for royalties each time the product with their design sells. It was a bit confusing on how to get things set up at first but the support that this app company offers is great!! You can email them and they reply very, very quickly!!
Ho avuto qualche problema durante l'aggiunta per l'add-on di chatwhiz. Il team ha preso in carico la richiesta velocemente e con un breve scambio di mail hanno risolto prontamente.
-- I faced some troubles installing the chatwhizz add-on. The team take in charge my request quickly and they solved it in a brief time, it's 5 stars to me.
We greatly appreciate your feedback. We're so happy that team was able to help you quickly. Please feel free to reach out to us at support@webkul.com , If you need any further assistance ! - Team Webkul