Avaliações (841)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
22 de outubro de 2024

We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.

Meeting House Farm
Estados Unidos
Over 1 year usando a aplicação
Editado a 20 de agosto de 2024

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions.

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support.

I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors.

I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

Well Known Goods
Nova Zelândia
4 months usando a aplicação
Questão respondida por Webkul Software Pvt Ltd 23 de julho de 2024

Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!

3 de outubro de 2024

Very responsive customer service, although the integration with shopify still has space for improvement.

subcultours
Alemanha
17 days usando a aplicação
2 de setembro de 2024

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

Uphanger
Suíça
3 days usando a aplicação
28 de agosto de 2024

App is very recommended and support is great.

Cave&Race
Colômbia
About 1 year usando a aplicação
23 de abril de 2024

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.

Givingism
Estados Unidos
Over 1 year usando a aplicação
10 de janeiro de 2024

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

The PS Collective
Estados Unidos
Over 1 year usando a aplicação
Editado a 19 de janeiro de 2024

My experience with this app was good, but the setup process had many components. I am also appreciative of the customer service department for resolving an issue expeditiously.

Ivvaṇḍibrand
Estados Unidos
12 months usando a aplicação
11 de abril de 2020

I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)

Wisi-Oi
África do Sul
About 4 years usando a aplicação
Questão respondida por Webkul Software Pvt Ltd 16 de abril de 2020

Hi, Thank you for the review.
We are glad that we could help you.
Please do not hesitate to reach out to us, in case of any issue.

11 de agosto de 2023

Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.

www.work-tops.com
Reino Unido
Over 3 years usando a aplicação