Translate store ‑ GTranslate

Sto utilizzando questa app oramai da 2 anni e ringrazio gli sviluppatori in particolare sussanna per la loro collaborazione.

I've had support from Ann. The response is always very quick and the advice is spot on. Thank you.

Very junk plugin, not recommended. When you uninstall this plugin, it will hog your second-level domain name, showing that you did not pay. The links to the website we made before are not displayed properly. This is an act that damages the seller's interests.

The apps works, but not on all fronts. It doesn't (automatically) translate reviews from the Yotpo app (like with the rest of the site) via the ''Auto switch to browser language'' function. Only when you refresh the page or reselect the country flag. Also this Yotpo app review text is not a fixed content (section) of the website itself - it is not visible when editing the site from the frontside (creating extra subdomains will not work in our opinion), so we had the feeling the text 'initially' stays locked when someone is visiting the page for first time. We have asked the Support team of G-translate to get this fixed/unclocked.

We asked for help, and been told if we upgraded our subscription plan to paid (again) we would get the help. But once we have done that, it turned out (almost directly) it could not be solved.

It makes it a bit sad because we already made it clear from the beginning we already have subdomains via Translate & Adapt and showed screenshots of it as well. So they could have known and advised us earlier instead of advising to get paid plan first. Therefore it makes it a bit less experience. If it can be looked at and fixed properly then we would be grateful

Wir haben die App schon eine längere Zeit und sind sehr zufrieden. Preis-Leistung ist unschlagbar. Der Kundensupport ist sehr fix und hat alle meine Wünsche geduldig umgesetzt. Vielen Dank Milena!

This app is outstanding. It helps our customers from across the globe navigate our site and easily convert the language into the verbiage of their choice.

We had a small question about a feature and MILENA was quick to respond. She offered exceptional customer service and communication, with a resolution in less than 24 hours! Bravo!

app semplice e funzionale, ideale tradurre in modo veloce e comprensibile anche per i visitatori stranieri, il setup è facile e l'assistenza è molto cordiale

I can't say enough about the outstanding customer support I received from Grikor! I had been struggling with this issue for months, trying to get the widget positioned correctly, but I never found the right support—until now. Grikor was incredibly helpful, knowledgeable, and efficient in resolving all the problems I was facing. The widget is now perfectly placed on both desktop and mobile, and it no longer interferes with the submenus, which was a major concern.

I truly appreciate the time and effort put into making sure everything works flawlessly. Excellent customer service like this is rare, and I’m really grateful for the support. Thanks again, Grikor!

I do not recommend using this add-on. We have been using it for two months, and apart from technical issues, which can be resolved somehow, there is a very global problem: their servers are located in France, so if you use translation on your own subdomains hosted on their server in France, Shopify and all other services such as cookies, etc., will incorrectly determine your user's location, mostly as if they are in France, This significantly distorts the data transmitted to advertising accounts and also harms conversion rates, since the user's country is set by default according to their location, and since their server influences this and identifies it as France, you will have many abandoned checkouts and many problems with this application. Support makes it seem like they want to help, but in reality, they provide a solution that does not fix the problem at all. And if you don't understand this at all, you won't notice it, but the damage to you will be enormous.

Anna é stata super efficiente e professionale nel risolvere il mio problema.