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thanks Ripa for your help and support, have a nice day, it's not cheap the price per month, and the automatic translation is not good, but it is easy to use.
Susie was so helpful, quickly and friendly, she helped me to solve my problems. Very good service. We appreciated.
Good support with Ella . I am french but communication was very good . thank you for quick support.
After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS
You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website)
I've been with this application for a few months and now I'm definitely going to switch it as soon as I can.
Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive)
Second and WORST: I find a bad and unpleasant translation made with the word "sextoys".
I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS.
So,... PRODUCTS = SEXTOYS
Just started using this app and it's the best translation app we've tried, customer service is quick and super helpful, thank you Elen and Arshak for fixing an issue that we had so quickly. And great value for money.
Love this app, now my overseas buyer can use their native language to shop at my store. I'm using the bilingual language translator. Love the feature that you can manually translate the language. Ripa and Suzan were a great help. Both of them help me with the coding stuff. Ripa went the extra mile to help me do custom positioning and spacing of the language selector both at the desktop and mobile interface to suit my website. Thank you!!
thanks for Ella, she's so helpful. She tried hard to solve my problems and come up with useful solutions. thanks
Support is great, I had many... I mean MANY questions, and they helped with each one of them. Ella was nice to talk to and did exactly what I ask for. Nice support, they answer fast. I had another issue recently, nothing was working and I was getting desperate! the developer, went ABOVE and BEYOND to help me. I am eternally appreciative, great customer service.
First of all, this is not a free app at all, if you want to translate your page into other languages you have to pay for it. I am actually giving a 1 star because this is the mininum rating. I have been waiting for over a week to solve an issue with content translations and widget positioning, but everytime i´m getting the same message: "someone will attend and check your issue ASAP". They seem to have many operators as everyday i receiving the same response but from different operators, but nobody do anything to solve your problems.
good translation,multiple languages...really great work for a free app!!thanks to the creators.....