G | translate

LILIT WAS VERY PATIENT AND PROFESSIONAL I AM VERY HAPPY WITH WHAT SHE DONE THANKS AGAIN FOR ALL YOUR HELP

the chat support is nice, milena helped me solve all my problems. the app itself is good.

Such an awesome product without restrictions. We were using another app that has the limitation of converted words but this one is unlimited. Customer service excellent :)

costumer service is awful, they don't even know what they're doing and they keep on telling you a bunch of lies, I have requested many times a refund and they keep prolonging the request, also this app does not support auto translate, your costumer has to enter their preferred language in their drop down menu which floats around your website like if it was 2005, it makes it look very unclean , don't recommend this app at all

Worst translation app ever!

I highly recommend do not install this app. There are bugs and issues everywhere. I will name a few:

*Translations keep changing randomly even if auto-translate is turned off.
*Translations don't save.
*You need to know HTML tags/coding when changing translations
*Translates are horribly wrong and nonsense (for example "blog" is translated to "timewebing" in my language. Twitter is translated to "Singing while diarrhea"
*Support begs for 5 start review all the time after making changes that are bugged the next day
*Support admits that there are problems and bugs (they see that their own edits disappear but they don't know why).
*URL translations are not working...My translated website links were broken for 3 days (lost many sales because of that). It took 3 days to fix the problem.
*Support is promising to fix problems and help and then disappears for 2 days and another assistant has to take it over and I have to explain the problem from the beginning.
*I don't want to even know what that bugged app does with users SEO and code.

I really even don't understand why this app is allowed in Shopify. It makes Shopify's overall experience very bad.
*Worst UI/UX I have ever seen

I have been building different websites for many years and I have never seen anything like this.

So far so good, will have to use it some more before I can say but looks good and its fast and easy! Customer service is 5 stars! Thanks for the help Borya, he went the extra mile for good service :)

this app is good use, the only issue is it doesn't translate properly...
as a french speaker the doesn't translate the way i wanted

These guys and gals keep going untill they have solved it. And they are very reachable. Love it! Also the possibilities are bigger with this app as with other apps (such as url translations etc).

What this app has done has been to scare away all my clients and make me feel ashamed. This is because he has translated into Spanish the names of the people who wrote reviews with swear words such as "bitch", "shit", "Damn it", "North", "Arkansas", "British car club" "Law degree" ... ?????. and other words that had nothing to do with a person's proper name or nickname. It also changed me and deleted all the icons at the top of the page. It was a total lack of control and until I realized this error a few days passed. When I brought it to the attention of the GTranslate customer service they told me that they could fix the icons and it is true that they could be seen later. But with the other thing that was really more important, he told me that if I didn't use the paid version they couldn't fix it.

I had some problems for the setup but the collaboraters were very helpful and comprehensive. Thanks a lot to ELLA for the support