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I had some setup issues in the beginning, but I wrote support and they where really helpful with setting everything up correct. It´s simple to use and it works well.
The support is great. Have been help by a number of people like Borya, Arshak and Ripa. Borya has even stayed outside his working ours to help with my issue. Really appreciate this kind of dedication, cannot stress that enough!
Ella is amazing at what she does. She helped me set up my store. She was so helpful and nice to me with all my questions. She made it so so easy
Ripa did all of the manual changes to the coding that was needed to get the language button in the exact place we wanted it and with the perfect color and appearance, we wanted also! They are great and deserve 5 stars for their dedication to great service!
If I can write a negative star review for the G Translate support I will. The app has various problems, on which their Support is completely unhelpful 1) Incompatibility with Shopify's sitemap URL structure, resulting in all local language URLs being wrong on the sitemap, which is bad for SEO. I had to use a complex workaround. 2) Auto switch to browser language - it does not work, and their support is completely unhelpful, to put it nicely 3) Related to #1, with GTranslate each language will be a different subdomain, resulting in Google itself deeming every language as separate websites, which is terrible for SEO If you don't care about SEO and auto-switching to your customers' languages this app works fine. But you do, stay away from it!
Good app providing accurate translations. The developer also offers a good customer service, Ella has been very helpful!
I had some doubts and needs, I spoke by chat with Borya who was super available and helped me with what I needed. Thank you!
We made some changes on our website and it affected all our translations. We had a great support from Arshak to help us identify the problem and put everything back to normal.
Using this app so far and Ella from the support team has been great :)
Hope it helps convert more too
Great app for affordable price and great support. I faced an issue after changing my website theme. But, the team resolved the issue very fast.