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I got support from Lilit and she was AMAZING! Still is... She's been working with me alongside and helping me with everything! She basically solved all my language issues regarding my store on Shopify. Loved loved loved her!
I was talking to Borya and he went above and beyond and provided the utmost professional service and solved all my issues. He went as far as to access my web page himself and edited what needed to be edited to fix my issue I was having. I was beyond satisfied with his service and the app itself. Thank you a million Borya, you are amazing! Beyond words! :) I recommend this app to anyone that is looking for a simplified and seamless translation on their website!
Susie was amazing, really kind and professional. I solved all the issues in some minutes! I really suggest everybody write to them if you have doubts or issues
Excellent product, excellent support. We have tried other products... One of them ran for 6 hours only to find out it did nothing relevant AT ALL... We then had less than 24h left to launch the website and we were stuck.
Thankgod we came across GTranslate. In a couple of minutes we were up and running. It took us more time to configure the DNS than to setup the product... When eventually stuck, the chat helped us reach out and be assisted. Had we encountered an issue on the web site, that team was there to support again... Amazing product, amazing team! Keep up the good work!
Ripa is really helpful and her response is instant. Did not expect that she solved my problems so quick. I'm still in a trial period, so far it's been really great.
This app is the most killing app for translation , the customer service people like Elen and Arshak and Ella are very pro and reactive ! Tks a lot 100% satisfied
Very delighted, customer service helped to fix everything, and the app works really well. Highly recommend!
The customer service is very good. They have always replied to us immediately and have been very helpful.
abbiamo scaricato questa app ed è ottima.
abbiamo chiesto dei cambiamenti all'assistenza,Boriya è la persona che ci ha aiutato è stato efficiente e professionale.
Per qualsiasi domanda rivolgetevi a lui saprà esattamente come aiutarvi.
Great! Responses were quick and the issues resolved efficiently. Thanks Dmitry, Jei and Arshak! 5-STAR