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Had some technical issues and seeked help using the live chat function on their site. Lilit was very responsive and helped me to fix the technical issue instantly. Thank you!
Great support. Thanks to Lilit for help and advises. Yes, sometimes some issues appear, but team repair it without delays.
HO SCARICATO L'APP E SUPER FUNZIONALE E ELLA SUPER GENTILE PAZIENTE E DISPONIBILE E CON LA LIVE CHAT SUBITO TI RISPONDE PER RISOLVERTI IL PROBLEMA LA CONSIGLIO PERCHE FUNZIONALE E PER L'ASSISTENZA TOP PER EFFICIENZA
Lilit respond in time with professional efficient resolution, very helpful! I appreciate your effort to keep the tool working!
We switched to GTranslate from another app that was more expensive, poorly documented and not that easy to use. By contrast, GTranslate AI translation has proven to be more accurate and manual tweaking of text, when required, is a straightforward process. In terms of service, the team was quick to respond to a couple of minor issues related to our store's custom theme and at my request, even removed some messy 'artifacts' left behind by our previous translation app. IMHO this is a great app and a great team!
Excellent experience, awesome app. Awesome support from Ripa and Ella even on the weekend they helped me a lot. Thanks)
6pm on Saturday. I sent a chat asking GTranslate to install the language switcher on my header menu. I got immediate and very helpful support from Ripa. Great job - thank you.
Only 4 stars because the translation to Thai is not very good. Requires lots of overrides. But otherwise I'm very happy with the app.
Fantastic Support! Chat with support rep "Borya" gave super-fast fix of my problem! Picking this app to translate your store is a no-brainer!
Even though they were validating the tool in a free version, they were super attentive. We will certainly subscribe to paid content. I was attended by the Support Borya, where I give a personal thanks.
This is the fastest app to install and uses, fastest customer service too. ELLA made my life so easy! I always worry about asking fr customer support but this time around with this app was a breeze!! thanking you again !!:)