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Multiorders it has all what we needed. Easy to sync the inventory and manage diferent marketplaces (Etsy, Shopify, Amazon..) in one place. Customer service is giving you solutions and service is fair price.
Donatas and team have been fantastic in helping us resolve a key onboarding issue, Donatas has offered service way beyond the realms of my expectations and I am incredibly pleased. Wish the best for the team and I am an advocate!
Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war.
Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt.
Daher lieber Finger weg und eine andere App wählen!
Hi.Thank you for your feedback. We apologize for the inconvenience you experienced.
It's a core functionality of our app to import eBay orders to Shopify so you can fulfill all orders in one place. Currently, this feature cannot be turned off. However, we are open to discussing the possibility of adding functionality to allow you to select which orders to import.
Please contact us at support@multiorders.com or book a call with us here: https://calendly.com/multiorders. We value your input and are committed to improving our app to better meet your needs.
We migrated from other multi channel App to MultiOrders a few months ago. Orders syncing and inventory works perfect. Several good features in the App. so far so good. I have recommended it to some other sellers in my network too.
Very good app. Support was very helpful getting me started. It's also fairly easy to list products to Etsy.
Ive tried another two apps to sync Shopify products with marketplaces, and it completely wasted my time. But Multiorders Marketplace sync hands down is the BEST. Easy to use and understand, easy to edit products, and the sync just works. The Catalog View is a masterpiece. I can actually see a central view of all my products, where it has been listed, what is the price on each channel and whats the remaining quality. Whoever thought this through is very smart, hands down.
We have been using Multiorder for about a year now to sync inventory over multiple market places and for the inventory bundle function to help manage individual sku lines. We also use it to push the daily courier tracking details to our sales channels saving us a lot of time.
Although we use it for a few functions, the app looks to have much more functionality than we currently use that we may explore in future.
Any queries we have are responded to within 24 hours. For the price i think this is a very good app.
Keep up the good work.
I sell on Shopify, eBay, Amazon and Bonanza. I had been using another multi-platform inventory and order management system that I had some issues with, and after using them for a year, decided to look at other options. Although they are the "new kid on the block", I liked what I saw in Multiorders and decided to give it a try.
I have been using it for 4 months, and couldn't be happier. It doesn't have all of the features of some of the stalwart systems, but what it does, it does very well. It is fast, easy to set up and configure, and quick to learn. It keeps my inventory in sync across the platforms so well that most of the time I don't even think about it - it just works.
Unlike the last system I used, you can actually enter and fill an order right in Multiorders. You don't have to enter it in one of the other ecommerce platforms. This is a great feature if you need to send a replacement or a sample to a customer, or if you have offline orders to fill.
One of the biggest selling points is their tech support. Their support staff is almost always available by chat, and their response time is usually a few minutes. The time or two I pointed out a bug or a missing feature, they were quick to either fix it, or to tell me when it would be scheduled.
As far as complaints, their reports are very basic and could use some enhancements (which will probably come in time). In many cases, I just export the data to Excel and massage it there to get what I need.
Multiorders is a solid, well-performing system and offers great value for the price. The design is well thought-out, yet simple, so it is straightforward to use. The sales and support team are quick to respond and are friendly people that are enjoyable to talk to. I feel like they really care about their customers. Highly recommended!
Many thanks @EnvistiaMall for such detailed and valuable feedback! We are so happy to hear Multiorders was easy to set up and start using - this is something we haven’t stopped improving up until today. We are now actually in progress of reworking our reports to make the data analysis way easier and more convenient. Stay tuned!
⚠️Shocking customer service by Donatas!⚠️
He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock.
Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to a day to fully sync for bulk orders.
Had we not had the inventory report, it means you have to manually count all your stock again… and we have hundreds of thousands…
Donatas gave a vague apology trying to blame us, then started ignoring all of our messages.
Customer service was good in the past when Marius (the developer) actually cared for this business. I have been a long time customer for years… seriously disappointed!
Really great multi channel management tool, let’s me easily sync information between shopify, amazon and etsy. Also speeds my order fulfillment process!
Thank you @iwearlab for your positive feedback. We are so happy to hear Multiorders makes your order fulfillment more efficient. Best of luck with continuing to grow your business!