Rezensionen (33)
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Extremely useful app, I used this app to set multiple pixels in my website, easy to use and they have an amazing support team, they are very insightful and helpful
Duncan is extremely knowledgeable and was willing to assist me with my issues. I would recommend this app and by extension the support team!
It's a very good, it works as expected. And customer support is great, they solved a problem I had when triggering the pixel in a very professional way. Thanks.
The app doesn't track adds payment info and doesn't work well, the Only wast of time I will remove it now
Hi sorry AddPaymentInfo is not possible unless you have Shopify Plus. I’ll update our documentation to make this more clear. Kind regards, Duncan
Does not work this app. Please do not waste your time ! Bad quality support. Looking for another app !!!!!
Hi in order to receive support you have to contact us. We can assist and ensure it is working correctly. Kind regards, Duncan
The app was good, the only thing that could be better is a support live chat on the app, because the only way to contact them is by email
Thanks for your feedback - super happy you like the app and that it works well for you! And appreciate your suggestion for the support channels. We always aim to reply to all emails within 1 business day. Will take this suggestion on board as well, it's a good idea! Thanks - The StoreAddons Team
this is the best app to use multi pixel. also, they have very good and quick support. Really appreciate!
When i uninstall, the pixel not removed, still have some pixel on my store, terrible,
Do not recommend
Hi
Sorry once you uninstall our app Shopify prevent’s us from doing anything further to you store. If you have uninstalled our app will stop working but due to caching it can take up to 30 minutes.
To completely instantly you can follow the uninstall instructions:
To uninstall remove the line:
{% include "multipixel" %}
This is found in: "theme.liquid"
Go to /admin/themes section
Then Customize Live Theme -> Theme actions -> Edit code and search for the “theme.liquid”
Press "Save": button to apply changes
Alternatively you can contact our support and someone can assist.
Best
Duncan (Developer)
THE WORST APP EVER!
After installing it on my store I spent 2 entire days to make it work but it tracks only 20% of the events. It's very frustrating because the SUPPORT DOES NOT EXIST!!
I contacted them twice in that ugly form and they never replied. They don't even have an official website to make conversation faster.
Don't install this junk, tou will lose a lot of time with these unprofessional people.
Hi
Apologies for this. I have got to hold my hands up that this was a developer mistake not a support one.
The contact form was not creating tickets because we had gone over over agreed upon limit with our help desk software. We have reached out to our help desk software provider and I am putting in a fix right now to handle failures.
I agree that this is not to our standard.
In terms of the lack of events occasionally some themes require a bit of tweaking at our end to accommodate which we can assist with.
Best,
Duncan
This app is absolutely amazing in so many ways. By far the best multi-pixel tracking app on shopify, and I've tried them all.