MultiPixels ‑ Social Pixels , 33件のレビュー
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Very useful application if you have problems with the installation or propagation of your pixels, and God knows there are some... as well as incredible customer service
Duncan is extremely knowledgeable and was willing to assist me with my issues. I would recommend this app and by extension the support team!
Very easy to use and configure, very fast and polite support. They solved my problem in a short time and with excellence. A special hug to the attendant Duncan, who attended me very well
Thank you for your positive feedback. We're delighted you found our service easy, fast, and effective. Your kind words for Duncan will surely be relayed. We appreciate your business and look forward to serving you in the future. Best, The StoreAddons Team
Impossible to cancel the subscription from Shopify panel, no clear information about it. I hope that company understand that this kind of trick make a horrible customer experience.
I'm truly sorry to hear about the inconvenience you've experienced with our app. I completely understand how frustrating it can be when things don't seem to work as expected.
First and foremost, I'd like to clarify that we promptly responded to your initial query. However, it seems our response might have inadvertently landed in your spam or junk folder. I apologize for the oversight and appreciate your understanding.
To assist you further, please note that all Shopify apps, including ours, can be uninstalled directly from your Shopify dashboard. Simply navigate to 'Settings', then click on "Apps and sales channels", and from there you should be able to uninstall the desired app.
If you require any additional assistance or have further questions, please don't hesitate to reach out. Kind regards - the StoreAddons Team
I appreciate the great Service from Duncan, great app.
This program is still collecting my pixel data even though I have uninstalled it.
The pixel data of my website is abnormal. I have spent a long time troubleshooting this problem, and it has not been resolved until now.
We sincerely apologize for any confusion or inconvenience you've experienced. We deeply regret that you had a less than satisfactory experience, and we take your feedback seriously as it helps us improve our services.
From your review, it appears there may have been some misunderstanding. We believe you may have confused our application with another of a similar name from your email. According to our records, our app was installed on your store for just 17 minutes.
We recognize that this situation may have been frustrating and we truly regret any inconvenience caused. Our main goal is to provide excellent customer service and we are eager to resolve this situation to your satisfaction.
Please don't hesitate to reach out to us directly at support@storeaddons.com. Warm regards - The StoreAddons Team
Aplicativo perfeito, tanto em configuração quanto quanto a eficácia. marca os eventos 100%. Recomendo sem olhar, muito bom mesmo
Translation: Perfect application - the setup and efficiency are great. Tracks events 100% accurately. Highly recommended!
Really happy to hear this! Thanks so much for using our app and for the feedback. We're glad it's working well for you. Thanks - The StoreAddons Team
It's a very good, it works as expected. And customer support is great, they solved a problem I had when triggering the pixel in a very professional way. Thanks.
App is not fetching proper data. Ad account is showing way too less sales and hence data is not correct.
Hey there, I hope you're well! I'm terribly sorry that you experienced issues with MultiPixel. I saw that you sent a support ticket, but didn't hear back from you once we responded. I've followed up on it - I'd be more than happy to resolve your issue. Can you please get back to us so we can solve the problem?
Thanks!
Duncan
Best solution for those who want their pixel to work perfectly. Better support. No further. Any problems I had with pixel have been resolved. Staff is very committed to solving the pixel issue.
We're so glad to have helped you, and thank you so much for your kind words! We strive to improve as much as we can, and feedback means a lot to us.
If you need anything else on our end, you know where to find us!
Cheers,
Nem