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First class support from these guys. I have used A LOT of different apps and these guys are in the top 2%. Couldn't recommend highly enough!
I could easely generate feed for multiple languages using weglot which is great. The support has been perfect and help me a lot to set up my feeds.
Taylor H. very knowledgable . thank you for your time she walks me throught step by step on how to fix issues with ads related.
100% recommended! Super easy to setup with many features that the rest of the shopping feed apps don't have, helping us to improve our feeds. If you are looking for a shopping app for google shopping, Pinterest feed and any other feeds do not hesitate as it has all you can need!
Awesome support, fast!!!!!! Love the simplicity and features, will definitely recommend this to others.
Great app. Helped me fix my feed with to adapt to the new Google price mismatch currency restrictions. Fantastic customer service too, as they will implement a functionality I suggested. Thanks a lot, team WoolyTech!
Terrible Support. For the simplest issue, it would probably take me weeks to get started at the rate that they respond and quality of responses. It was a no-brainer with a competing product, which we are going with.
Hi Jeffrey,
It's David from Technical team. Thank you for the valuable feedback, and I am really sorry for the confusion. I sent you an email to clarify the issue in details. If you have any further questions please let us know.
Thank you and regards.
David
I added it on 10/17 and after contacting their support. They made everything look great. And all the products are approved in Google merchant center by them (like a magic). But there have been no conversions for 5 days from Google since 10/17.
Although there were conversions before when it was (Google & YouTube) despite the presence of many unapproved products.
So this application is useless.
Thank you for the review and I am sorry for the problem that you have. Having the products approved is only the start of working with Google Shopping. What might have happened is that when the Google & YouTube app was disconnected, it also stopped the running Google Ads campaigns in your Ads accounts, and the traffic stopped with it. If you give our app another shot I am sure we can work it out for you, like we did for many other merchants.
This app is fantastic, and the support is also very good and helpful. It has full currency and multi language features which other app do not have. We are moving from another app which has over 1500 reviews, but it does not have all the newest features such as multi currency or dynamic product labels. I have done a lot of testing, this is the app you need. Forget the rest.
Brilliant tech support :) Helen D. was very helpful and went above and beyond to set up my feeds in multiple currencies, thank you!