Multiship

Tim was awesome and helped me integrate this app with our theme. Thanks Tim!! We are very excited to have this app right before the Holidays begin.

I have been using Multiship by Pix app with my Shopify store for awhile now and I have not been disappointed. I am a very small business, and the staff have always been considerate of my questions/concerns.

The customer service is great and the response time terrific, which is very important when your business is online, and you need a quick follow up. Recently, I communicated via email, with Kevin, and he promptly identified and addressed the issue, while explaining what was causing the problem. He added a snippet of code to my website, so when customers wish to use multiship addresses, the process is streamlined and customer friendly, and it separates the orders properly, so I can print the shipping labels for each different address. He even followed up to make sure everything was working properly, before closing the books on another satisfied customer!

My customers, report this is a easy feature to use when placing their orders and have overall been pleased with the experience.

Thanks so much Kevin and MultiShip Team - You are appreciated,

Lisa

Update: The app support reached out and has now resolved the issue.

I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.

AMAZING SERVICE. Quick response. This app is EXACTLY what I was looking for. Even better than I anticipated. FANTASTIC!!

Excellent customer service and wonderful app! My customers love this feature and it integrates into the shopping cart perfectly.