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Very good support - fixed my store for me. Only issue I have is having to set price for each individual variant is a bit of a eyesore.
Thank you for your feedback on the MultiVariants - Bulk Order app! We're pleased to hear that our support team was able to assist you in fixing your store.
We understand that setting prices for each individual variant can be a bit cumbersome. Hope you understand, that we are using Shopify default variants and pricing to keep the inventory tracking sync with your store and other systems. For this reason, you have to add/edit your pricing for variants from Shopify. Thank you for your feedback on this, in the future, we will try to improve this as well.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you. Thank you for choosing our app and for your feedback!
Sarah & Rebecca were incredibly helpful with all my requests and they were very patient in explaining as well. They have also given me advise and sourced for alternative to my picky demands and also very patient with my request of constantly making small changes along the way. Thank you so much for your great service.
My product comes in packs of 10 but wanted it priced in each so I needed a way to do that and tried out MultiVariants and it worked like I wanted it to but there was loopholes in the cart that allowed customers to reduce their cart by none increments of 10. I contacted MultiVariants and they were able to fix the issue and had great customer service.
wow~ This is an excellent bulk order app for wholesale business, powerful enough to be compatible with even the most complex theme, such as flow. Hope multivariants will launch more functions in the coming days.
Very helpful support! We received a response to our question within their chat immediately and had a fix within minutes!
The application fits my needs 100% now after having a great conference call with ISLAM their support agent. we scheduled via Calendly and he came on time. it was so productive and he fixes now all my problems. but I want to give 5 stars to the support agents during the past 5 hours that helped me to find a close solution to my needs they are still online and active not like others they just disconnect. I really appreciate the great time and support they did and they really deserve 5 stars for that.
Thank you for sharing your experience with the MultiVariants - Bulk Order app and our support team, specifically your productive conference call with ISLAM.
We're delighted to hear that, after the call, the application now fits your needs 100% and that ISLAM was able to fix your problems effectively. We appreciate your recognition of the support teams who have actively assisted you for the past 5 hours and remained online and active.
Your 5-star rating for our support team is greatly appreciated. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants and for your positive feedback!
Great support. Editing the theme can be challenging. Everytime you make an edit and save, it closes the window and you have to reopen and find the handle again. And there are a long list of handles for the customization. Would be nice to have a preview of what your editing since there are so many, not sure what your changing until you save and and check live.
Great app and has wonderful support. Sarah in their help centre was very helpful and was very knowledgable.
Mavric was outstanding in helping me understand Multivariant and how it works. I appreciate his patience! Great Job!
I'm a small one-person business selling scented candles with many different fragrances. I know customers like to pick and choose different fragrances to create their own bundles. And the more candles they buy, the lower the price per candle. BUT, if customers chose a 14-pack candle bundle with a low per-candle price, I wanted to prevent them from reducing the candle quantity during checkout.
I looked through many apps that could meet these requirements and wasn't able to find anything that compared to MultiVariants, at a price point I could afford. I'm happy to say that everything is set up as I envisioned. Not only does the app work, but the high level of customer service blew me away.
I'll admit there are lots of different ways you can customize the layout of product options but they have a bunch of different videos that demonstrate what the settings do. And when I couldn't figure something out, they reply in less than a day, except on Sundays.
I would highly recommend you try this app if you want to offer your customers the flexibility of different product variations, while preventing them from bypassing your pricing structure.