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Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!
AMAZING!
I have increased Sales by 40% from this APP this is the best App I have ever installed! Feel free to contact me...The customer service is also 5 STARS! easy to use ... LOVE LOVE LOVE !
It was issuing store credits when it was not supposed to. we had to uninstall it.
Hi Grace,
Thank you for sharing your feedback. I’m sorry to hear about the issue you experienced with our app and any inconvenience it may have caused.
After reviewing your account settings, we noticed that the "Issue automatic store credit for refunds" option was enabled. This feature, which is disabled by default, automatically applies store credit when refunds are processed. It is optional and can be easily turned off in the app’s settings.
We want to make things right for you. I've sent you an email to offer additional assistance. You can reach me at support@merchantyard.com anytime.
Thanks,
Mostafa
It's an easy and straightforward solution for providing customer credits and rewards, with outstanding customer service. This app is the best I have found for managing store credits and offering cashback to customers on their purchases.
Very user-friendly app, and the technical support is very fast.
This app has been a fantastic addition to our Shopify store, simplifying store credit management and offering easy-to-use cashback features that boost loyalty. Setup was effortless, and the intuitive design, paired with responsive support, makes it a must-have for driving repeat purchases.
there is no support,
i wait alredy for 2weeks for support,
but chat says already 2 weeks; we're offline.
how can you charge this money and dont give support
Hi Ghita,
Thank you for your feedback, and I’m sorry to hear about your experience. I want to clarify that we responded to your support request on the same day it was received. It seems you may have missed our reply via email or in the app chat.
We strive to provide timely support to all our users and would be happy to assist further if you still have unresolved concerns. Thank you for your understanding.
Thanks
This app is fantastic! Support quickly tailored it to our needs, getting us set up in just one day. We replaced our rewards program with this for cashback and store credits. The interface is easy for both admins and customers.
Absolutely amazing app & customer service. At Visual FX Pro (visualfxpro.com) we can really only recommend this app! The staff was able to customise some of the functionalities of the app for our needs and they did it so quickly! We want to mention Mostafa and give our very sincere appreciation.
Good day everyone. Our company started using this app for customer store credit and refund and we can't be more satisfied with everything we are getting. Easy to use, amazing admin panel and super clean integration to use for customers. Customer support is second to none! If there is a problem they are fixed on the spot. Our company used another system for store credit, but honestly, this is the best solution you will find for your Shopify website. Just go for it and you will be satisfied with everything you get.