CreditsYard — Store Credit

We uninstalled this app and stopped using it while the store was inactive, yet were still charged across multiple billing cycles.

We flagged this issue starting in November and contacted support multiple times. Responses have been unclear or nonexistent, and the refund has not been processed.

Shopify Support has confirmed that the developer must initiate the refund via their Partner Dashboard. We are still waiting for that to happen.

My first Shopify review, and CreditsYard truly stands out. It’s an excellent solution for improving cash flow, and this apps is by far the best thing I tried. The support is outstanding. They resolved all my issues quickly and clearly. Absolutely worth the price.

We have been using this app for over a year, moving from a loyalty app that used points and was much more expensive. Since the move there has been more use of rewards and their tech support is very responsive. It's really easy for customers who have accounts to spend their store credit.

This is truly a great API.

Being able to directly adjust Shopify Credit is very convenient.
The support is also smooth and very helpful.

I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount.

However, since this can be done using Flow or other automation tools, it's not an issue.

(But, it would be really nice to have!)

Ive only been using it for a few months but shopify apparently made some changes and now it doesn't work the way it used to and it's too complicated to use at POS and it's too hard to look up the order # which seems to be a different# on the receipt than in the computer and most of the time, it says order# not found. So I've had to manually go in when the customer is standing in front of me and calculate the return and enter it as an adjusted store credit and then redeem it at POS. Such a nightmare because then I have to go into inventory and adjust it for the return. I'm currently looking for a new store credit app to use.

It was issuing store credits when it was not supposed to. we had to uninstall it.

Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!

This app is amazing. I got rid of my rewards program and now use this one for cash back and adding store credits to their account. So much easier than manually issuing gift cards. They are always helpful when something isn't working, to get it fixed right away.

Crazy, although it does not have a free version, yesterday I started the 7-day trial, but it is definitely worth every coin invested, so far the best rewards app I have used, since it has integration with Shopify POS and my salespeople will be able to sell as always from their cell phones without problems and without having to run to the desktop.

Absolutely amazing app & customer service. At Visual FX Pro (visualfxpro.com) we can really only recommend this app! The staff was able to customise some of the functionalities of the app for our needs and they did it so quickly! We want to mention Mostafa and give our very sincere appreciation.