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Ive only been using it for a few months but shopify apparently made some changes and now it doesn't work the way it used to and it's too complicated to use at POS and it's too hard to look up the order # which seems to be a different# on the receipt than in the computer and most of the time, it says order# not found. So I've had to manually go in when the customer is standing in front of me and calculate the return and enter it as an adjusted store credit and then redeem it at POS. Such a nightmare because then I have to go into inventory and adjust it for the return. I'm currently looking for a new store credit app to use.
This is truly a great API.
Being able to directly adjust Shopify Credit is very convenient.
The support is also smooth and very helpful.
I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount.
However, since this can be done using Flow or other automation tools, it's not an issue.
(But, it would be really nice to have!)
Crazy, although it does not have a free version, yesterday I started the 7-day trial, but it is definitely worth every coin invested, so far the best rewards app I have used, since it has integration with Shopify POS and my salespeople will be able to sell as always from their cell phones without problems and without having to run to the desktop.
It was issuing store credits when it was not supposed to. we had to uninstall it.
Hi Grace,
Thank you for sharing your feedback. I’m sorry to hear about the issue you experienced with our app and any inconvenience it may have caused.
After reviewing your account settings, we noticed that the "Issue automatic store credit for refunds" option was enabled. This feature, which is disabled by default, automatically applies store credit when refunds are processed. It is optional and can be easily turned off in the app’s settings.
We want to make things right for you. I've sent you an email to offer additional assistance. You can reach me at support@merchantyard.com anytime.
Thanks,
Mostafa
Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!
AMAZING!
I have increased Sales by 40% from this APP this is the best App I have ever installed! Feel free to contact me...The customer service is also 5 STARS! easy to use ... LOVE LOVE LOVE !
Very user-friendly app, and the technical support is very fast.
This app is amazing. I got rid of my rewards program and now use this one for cash back and adding store credits to their account. So much easier than manually issuing gift cards. They are always helpful when something isn't working, to get it fixed right away.
Absolutely amazing app & customer service. At Visual FX Pro (visualfxpro.com) we can really only recommend this app! The staff was able to customise some of the functionalities of the app for our needs and they did it so quickly! We want to mention Mostafa and give our very sincere appreciation.
My very first review on Shopify - CreditsYard is by far the greatest and most helpful apps! If you are looking for a prepaid system to boost cash flows, or any payment method other than membership and subscription, this apps is by far the best thing I tried. Most important of all, the customer support is awesome! Thanks to Mostafa, all my problems were solved immediately and is definitely more helpful than any other apps support which never answers me directly and is a waste of time.
So go ahead if you are still wondering, this definitely worths the price!