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Hi, Well done app. Excellent customer service, fast and reliable. Immediate response and concrete help.
Thank you for your review, highly appreciate your support :)
Excellent app. Simple to setup. Works pretty well. Manoj from customer service was very helpful. They are always ready to respond. Goodluck to you guys. Recommended app.
We really appreciate you taking your time to provide us with your
honest opinion as this will help us strive for greater things in the future.
Nice product, not exactly what I was looking for but works well. However, 3 stars for uninstalling experience, leftover a lot of code, including links to external.JS and CSS
UPDATE: Support team contacted me after and resolved the issue
UPDATE: We have decided to use this app, however, all experience turns to be a disaster.
- It took 3 weeks to fix some of the issues (app did not work out of the box) and some of the issues were not resolved.
- Customer service has a huge room for improvement from the communication and performance point of view.
- This app is not compatible with products without inventory tracking ON. (After 3 weeks of back and force communication, we were told: "all products whose inventory is not tracked will show as an Out Of Stock button to avoid accidentally adding them to the cart in the future. Please track the quantity of products in your store to eliminate this problem.")
Hi there,
Product Manager of HulkApps here.
Extremely sorry for the bad experience. We completely understand your frustration and we are willing to offer our full support to fix this issue for you. I will personally look into your store's requirements.
Wishlist items without the inventory tracking are now 100% compatible!
Hope to talk to you soon!
Shruti
Very helpful with getting things setup, super functional! Does what it needs to, without being too over the top. Thanks so much!
Thank you so much for your support and appreciation!
Easy to use, smooth and seamless experience to install & configure.
Customer support is very helpful for ppl who don't know much about code (like me lol)
Basically can customize the UI as we want and the functionality is exactly what we expected!!!
Thank you so much for your glowing review! We're thrilled to hear that you found our Hulk Advanced Wishlist app easy to use and configure. It's great to know that our customer support was helpful and able to assist you with the coding aspects.
We're also happy to hear that you've been able to customize the UI to your liking and that the functionality meets your expectations. That's exactly what we strive for!
Thank you for choosing HulkApps, your feedback means a lot to us. Let us know if there's anything else we can do to enhance your experience.
Best Regards,
The HulkApps Team
In preparation for BLKFRI, needed to have something that would show us what items are our client's FAVORITES - was easy to get sorted out with the help of the support team - FAST RESPONSE - thank you - we are happy
Hi,
And we are happy and extremely grateful you have invested your time and efforts into leaving us this great review. Thank you! :)
Should you need anything from our end, so we can get those 4 stars to 5, please do let us know. :)
Kind regards,
Really looking forward to the insights to customer preferences that the app will provide. Fairly easy to install and the team is ready and can assist immediately with any queries which makes a huge difference.
We're thrilled to hear that you're finding the Hulk Advanced Wishlist helpful for gaining insights into customer preferences! Knowing that the installation process was straightforward for you and that our team could provide immediate assistance truly makes our day. We greatly appreciate your support and always aim to provide a seamless experience. Your positive feedback motivates us to continue improving. Do not hesitate to reach out if you need any assistance in the future. We’re here to help!
Best wishes,
The HulkApps Team
The app is both simple AND customizable.
Amit was my support representative and he made the configuration a breeze.
Thank you for your glowing review! We're thrilled to hear that you found our app simple to use and customizable to your liking. It's wonderful to know that Amit was able to make your configuration process smooth and easy - we always strive to provide the best support to our customers. Your feedback is a huge motivation for our team to keep improving. Thanks again for taking the time to leave us this review.
Best wishes,
The HulkApps team
App is ok so far. However it is insanely complicated to understand. A lot of outdated instructions so it is basically no help. Contacted support.
Hi there,
Product Manager of HulkApps here. Since our app is heavily customizable, and we are extremely careful not to impact any existing code.
Our Support team is more than happy to help implement our wishlist button on your store. Please reach out to us at help@hulk-support.com and one of us will surely help you.
I completely understand how incredibly frustrating it can be to entrepreneurs, that is why we are also going to launch explainer videos very soon, but you know these things take time. Until then, feel free to reach out to us we have 24/7 support available.
Kindest regards,
Shruti
EDIT 27/03-23
The responded quickly and removed leftover code. Though I still think it should be done automaticly, when removing app. But happy with quick response and removel and kind support staff
Tried it and removed it again. After removal my store has insane lots of errors because of there leftover code. I have made an ticket on there site.
I do think its VERY problematic that it does leave code after uninstallment that ruin/leave a lot of errors and issues to be fixed.
I will see if they fix this issue
Thank you for taking the time to leave us a review, and for utilizing our Advanced Wishlist App. We are happy to hear that you received a swift response and that the leftover code was removed. However, we understand your concerns about this issue, and we are taking your feedback seriously. We are currently looking into the possibility of automating this process so that there won't be any leftover code when an app is removed. In the meantime, we apologize for this issue, and we assure you that we are actively working to resolve it. We look forward to continuing to serve your app needs. Thank you for your patience and understanding