WhatsApp & Helpdesk ‑ MyAlice
- Prezzi
-
A partire da $60/mese. Prova gratuita disponibile.
- Elementi chiave
- Si usa dal pannello di controllo Shopify
- Compatibile con i temi più recenti
- Valutazione
- 2,9 (10)
- Sviluppatore
- Alice Labs Pte. Ltd.
Galleria immagini in evidenza
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications
Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
- Elementi chiave
- Si usa dal pannello di controllo Shopify
- Compatibile con i temi più recenti
Lingue
Inglese e Spagnolo
Questa app non è disponibile in Italiano
Funziona con
Instagram, WhatsApp, Telegram, Line, Viber, Facebook MessengerCategorie
Prezzi
Puoi ricevere addebiti esterni da Alice Labs Pte. Ltd. separatamente rispetto alla fattura Shopify. Maggiori informazioni
Premium
$60 /mese
o a $540/anno con un risparmio del 25%
Includes 5 team members. For each additional member, add +$12/mo
- Unlimited customers
- Website chat widget
- WhatsApp broadcasting
- WhatsApp QR code
- Smart ticket assignment
- Chatbot builder for all channels
Prova gratuita di 14 giorni
Business
$180 /mese
o a $1,620/anno con un risparmio del 25%
Includes 5 team members. For each additional member, add +$36/mo
- All in Premium, plus
- WhatsApp Catalog & Commerce
- WhatsApp Marketing Automation
- Custom CRM integration
- API and webhook
- Onboarding & migration
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (10)
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.
You are looking for a centralized customer care and support solution. Give it a try!
Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app
Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!
Our experience with MyAlice has been deeply disappointing. As an eCommerce brand, we were eager to explore their platform, but their refusal to support Israeli companies, as communicated directly by their team, is unacceptable and discriminatory. Such actions contradict the values of inclusivity and equality that businesses should uphold.
We cannot recommend this app to anyone who values fairness and professionalism in their partnerships.
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!
The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.
Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!
Assistenza
Alice Labs Pte. Ltd. può rispondere a qualsiasi domanda riguardo WhatsApp & Helpdesk ‑ MyAlice.
Sviluppatore
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
18 novembre 2021 · Changelog
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